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“Tiny Room”

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Hallmark Inn Liverpool
Ranked #60 of 97 Hotels in Liverpool
Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Tiny Room”
Reviewed 16 July 2014

Warm staff, but the room was too small to open my case - even after being moved to a 'bigger room' than was first offered. It is close to the University, but that means it is away from most shops and restuarants.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Pete M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hallmark Inn Liverpool, responded to this review, 26 August 2016
Dear Guest,
Thank you for your review at Best Western Hallmark Hotel Liverpool Feathers.
I do hope we can welcome you back to the hotel in the future to reinstall you faith once again at our hotel.
Kind regards
James Constantine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (259)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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  • Turkish first
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English first
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 July 2014 via mobile

Hotel staff very helpful food very good service very haphazard and hut n miss no idea re cocktails no idea how to wait in tables my view from.experience very clumsy and very slow but food excellent had chump if lamb couldn't fault it.

Stayed July 2014, travelled as a couple
Helpful?
Thank glennlevens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hallmark Inn Liverpool, responded to this review, 25 August 2016
Dear guest,

Thank you for your recent review at Best Western Hallmark Hotel Liverpool Feathers. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future.

Kind regards
James Constantine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
pontefract
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 July 2014

Very friendly and helpful staff. Nice cooked breakfast. Clean and tidy. 10 min walk to shops and attractions. The only problems were the frosted glass windows in our room and no lifts. Would stay there again.

Room Tip: No lifts so ask for a ground floor room if you have any problems
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  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carolenmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hallmark Inn Liverpool, responded to this review, 25 August 2016
Dear guest,

Thank you for your recent review at Best Western Hallmark Hotel Liverpool Feathers. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future.

Kind regards
James Constantine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nuneaton, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 July 2014

I have stayed in quite a few Best Western hotels and this one isn't at the top of my list. Failing showers, very small rooms and no lift overshadowed the cleanliness, the hard working staff and the good food on offer.
The bed was very comfortable, but was pushed against a wall making it very difficult to get out of it
I did not help having somebody screaming at their dog at 1:30 am but that was beyond the hotel's control, it only happened once so probably a one off.
Would I stay there again? yes but I would check the room number first, climbing 4 flights of stairs and walking down corridors that are very narrow is not what I expect but I must reiterate, the staff were good and worked very hard.

Room Tip: Try for the first floor!
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Teef1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hallmark Inn Liverpool, responded to this review, 26 August 2016
Dear Guest,
Thank you for your review at Best Western Hallmark Hotel Liverpool Feathers.
I do hope we can welcome you back to the hotel in the future to reinstall you faith once again at our hotel.
Kind regards
James Constantine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
N Ireland
Level Contributor
284 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 3 July 2014

Arriving at the hotel after driving up from London having received a text message to say the ferry were booked on that night had been cancelled. The hotel was easy to find and directed to the car park. The booking in process was smooth and efficient. Going to the room we went for a meal in the hotel this was well above expectations. The steak was cooked just right. The staff at all stages were very helpful and went out of the way to help us. All of the staff we met on the evening appeared to be students from the local university. The check out again was simple. As a regular user of Best Western this is by far the best breakfast and service yet. The range of options in the line of fruits, breads and hot foods was well cooked and presented.

Room Tip: The back of the hotel faces on to a block of flats, as this was a warm summer's night the noise...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Hallmark Inn Liverpool, responded to this review, 25 August 2016
Dear Ian F

Thank you for your recent review at Best Western Hallmark Hotel Liverpool Feathers . Thank you very much for your fantastic 5 star rating. I am happy to hear that you enjoyed your stay at our hotel. I look forward to welcoming you back in the near future .

Kind Regards:
James Constantine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hallmark Inn Liverpool

Property: Hallmark Inn Liverpool
Address: 115-125 Mount Pleasant, Liverpool L3 5TF, England (Formerly Best Western Hallmark Hotel Liverpool Feathers)
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#8 Spa Hotel in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hallmark Inn Liverpool 3*
Number of rooms: 72
Official Description (provided by the hotel):
Welcome to the Hallmark Inn Liverpool. Liverpool's spectacular events programme, world class culture and heritage and our famously friendly locals, makes Liverpool the ideal destination for a short break. Centrally located in the vibrant city of Liverpool, located between our two majestic cathedrals, set in the heart of the university district, a stone's throw from theatres, restaurants, bars and Liverpool's ever growing tourist attractions. Enjoy our Liverpool themed L3 lounge bar, with its cool atmosphere and staff, the perfect setting to relax and unwind over a cocktail. Choose one of our 81 bedrooms, all attractively appointed with free Wi-Fi and flat screen TV's. Our bedrooms range from Classic doubles, nautical themed rooms, and a great selection of large family rooms or treat yourself to one of our superior or four poster rooms. We offer an easy access car park at the rear of the hotel at sensible nightly rates. We provide a warm home from home atmosphere, with exceptional warm and friendly staff and management. We look forward to welcoming you ... more   less 
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Also Known As:
Feathers Hotel Liverpool

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