We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Usually good but spoiled this time due to early morning fire alarm”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
ibis Liverpool Centre Albert Dock - Liverpool One
Ranked #45 of 98 Hotels in Liverpool
Reviewed 2 February 2014

Stayed in room 118. Was looking forward to a good nights sleep but unfortunately the fire alarm went off continuously during the early hours.
To add insult to injury guests checking out from room 119 in front of us received free parking, I understood due to complaining, but when enquired with reception they explained it was due to having a premium room. This couldn't be true as they were in the neighbouring room.
Otherwise reasonable stay but will look elsewhere next time.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wigan_Gary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded 16 March 2014

Many thanks for taking the time to comment. We appreciate all feedback. If you’d like to talk about the matter further, please feel free to call me on 01517069800 or email me on h3140-am@accor.com.

Kind regards,
Paul Smith
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,764)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,024 - 1,030 of 1,765 reviews

Reviewed 2 February 2014

We stayed here for one night as part of a bus tour group. Our room was adequate for a good nights sleep. It was a triple so we were able to use the single bed for our cases. Location is good, opposite the docks and near a massive shopping centre. Our group walked to the famous "Cavern Club". If you are a fan of the Beatles and/or their music this is a "must-do".

  • Stayed: January 2014, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MelbourneTwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded 9 February 2014

So glad you had an enjoyable time at Ibis Hotel in Liverpool! We very much appreciate the feedback and we hope to see you again soon.

Kind regards,
Paul Smith
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2014

We stayed at the Ibis in Albert Dock for one night and found the hotel perfectly fine. The staff were very friendly and helpful and the room was spacious and clean. The location of the hotel is excellent, only 5 mins walk to Liverpool 1 shopping centre. There is also adequate parking. Would recommend this hotel for a short break to Liverpool due to its location.

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MacClanIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded 9 February 2014

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards,

Paul Smith

Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2014

We stayed at the Ibis Jan '14.
Positives:- The location is excellent right opposite Albert Dock, 5 mins walk to Liverpool1 shopping centre & there is plenty of parking. The rooms were small but clean and well laid out with a good shower.
Negatives:-Beware the F1 budget friendly hotel is right next door and shares the facilities so this seemed to attract large groups of travellers.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SteveD362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded 9 February 2014

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Ibis Hotel in Liverpool very soon.

Kind regards,
Paul Smith
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2014 via mobile

Stayed at the Ibis for a week end 18th to 20th Jan. The staff are a tonic and couldn't do enough for you. Nothing was too much trouble. The room was fine and the shower brilliant, not the fixed type thank God (I hate those)
Everything was very clean and we could not find anything to complain about.... we can't wait to have another week end here.

Stayed: January 2014, travelled as a couple
2  Thank Coulthar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded 9 February 2014

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Ibis Hotel in Liverpool. I hope we can be part of your future travel plans.

Kind regards,
Paul Smith
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2014

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Bryan P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded 9 February 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 January 2014

Really comfortable hotel in the heart of Liverpool. Right opposite Albert Dock, ideally situated for all Beatles fans. Park your car at hotel (only £3 per day) and all the museums, Mersey ferry, Cavern Club etc. are within walking distance. Buffet breakfast is good and filling. Staff are all smiley and helpful.

Room Tip: Ask for a room as high as possible, overlooking the river Mersey.
See more room tips
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Amie34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this reviewResponded 9 February 2014

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Ibis Hotel in Liverpool.
Kind regards,
Paul Smith
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Liverpool hotels
Central Liverpool
Ibis Styles Liverpool Centre Dale Street
Jurys Inn Liverpool
#24 of 98 in Liverpool
1,916 reviews
Show Prices
Show Prices
Show Prices
Central Liverpool
Z Hotel Liverpool
Z Hotel Liverpool
#18 of 98 in Liverpool
1,450 reviews
Central Liverpool
Travelodge Liverpool Central The Strand
Show Prices
Show Prices
Show Prices

Been to ibis Liverpool Centre Albert Dock - Liverpool One? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ibis Liverpool Centre Albert Dock - Liverpool One

Address: 27 Wapping, Liverpool L1 8LY, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Restaurant Wheelchair access
Hotel Style:
#30 Family Hotel in Liverpool
#30 Romantic Hotel in Liverpool
#32 Business Hotel in Liverpool
Price Range: £35 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Liverpool Centre Albert Dock - Liverpool One 3*
Number of rooms: 192
Official Description (provided by the hotel):
The ibis Liverpool Centre Albert Dock - Liverpool One is located 5 km from the airport and a 10 min walk from the city centre. With pubs, theatres, historic buildings, nightspots and the Everton FC and Liverpool FC stadia all within the immediate vicinity, the hotel is ideal for weekends as well as longer business or holiday stays. Offers 192 rooms including 10 for guests with limited mobility, a restaurant, a bar offering snacks 24hrs and secure outdoor parking (chargeable). Business guests will appreciate use of complimentary WiFi Internet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Expedia, 5viajes2012 S.L., Ebookers, Evoline ltd, HotelsClick, HotelQuickly and Cancelon so you can book your ibis Liverpool Centre Albert Dock - Liverpool One reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Liverpool City Centre Hotel Liverpool
Accor Liverpool City Centre
Hotel Ibis Liverpool
Ibis Hotel Liverpool

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing