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ibis Liverpool Centre Albert Dock - Liverpool One
Ranked #45 of 99 Hotels in Liverpool
wrexham
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“good value”
4 of 5 bubbles Reviewed 10 March 2014

stayed for one night 08/03/2014 lovely clean hotel,staff were really nice ,breakfast was very good ,just across the road from echo arena ,albert dock ideal for liverpool centre, overall real value for money thanks everyone at the ibis.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mervwrexham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review, 16 March 2014
Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Ibis Hotel in Liverpool.

Kind regards,

Paul Smith
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,563 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (213)
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Nottingham
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 2 March 2014

First of all this hotel is in a great location, just across from Albert Docks. The parking cost us £3 for our stay which was about 28 hours, bargain!
Didn't have the breakfast but it looked nice and of a good quality for about £8 all you can eat.
The room was clean and the bed a reasonable size (we were a bit worried as we have a super king sized at home), but I didn't find it very comfortable. Compact but functional shower room and clean.
I thought it was quite expensive for a budget hotel and was surprised that in this day and age it didn't have a fridge, we paid £120 for 1 nights stay!
Staff were approachable and friendly. Free Wifi also a bonus.
Would I stay again? Yes, if I got a good deal. No, if I found a hotel of similar price with fridge and parking.

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chrisonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review, 16 March 2014
Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. In regard to the room facilities unfortunately none of the Ibis Hotels in England are equipped with a fridge as we are an economy brand. However I hope we can welcome you back to the Ibis Hotel in Liverpool very soon.
Kind regards,
Paul Smith
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 28 February 2014 via mobile

We booked to stay At the ibis as we were offered a great deal through the website direct. At £100 for 2 night including breakfast we could not refuse! Knowing this was a budget hotel we were not expecting anything fancy but on arrival we were pleasantly surprised by the decor in reception and the bar/dining area. We were greeted warmly at reception by the manager and had an easy and pleasant check in. No hassle what so ever. After some friendly chit chat with the staff we made our way to our room on floor 1. On arrival there were some workmen in the next room fitting new tv's into the rooms but within half hour they had gone and were not noisy at all. Room basic but clean and comfy. Shower is lovely and powerful. Breakfast is defo worth the money. All you can eat with a choice of cereals, fruit, yoghurts, toast, pastries and full English breakfast. Tea and coffee machines as well as juice were provided. Lovely spacious dining area also! The reception staff I couldn't fault, they were very helpful and even helped me out with a bit of a problem I had and printed me out something from their own office printer. Always polite and helpful, no problems at all. Great location with the Albert Dock just across the road and the city centre is 100 yards away!! Fab fab fab!!! Will defo be staying again.

Stayed February 2014, travelled as a couple
Helpful?
Thank Sian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review, 3 March 2014
Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Ibis Hotel in Liverpool again very soon.

Kind regards,

Paul Smith
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
doncaster
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 28 February 2014

Stayed with female friend 2 nights in february. 2nd visit to Liverpool previous stayed Holiday Inn. Location ibis much better staff excellent and very helpful and friendly. Breakfast all you can eat which was good hotel very clean would I recommend absolutely. For a budget hotel it was very good and good value for money and did exactly what it said on the tin. Would I stay again I certainly would. Thanks to all staff all so helpful and friendly.

Room Tip: We were 3rd floor no noise from hotel next door as other guests had complained about previously
See more room tips
  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank october56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review, 3 March 2014
My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Ibis Hotel in Liverpool.

Kind regards,
Paul Smith
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 26 February 2014

We arrived very early on a Saturday morning around 4am as we got a coach and boat over to Liverpool from Dublin - much earlier than we expected and they gave us a room before we checked in later that morning for 11am - which was a couple of hours before we were originally meant to. All in all over the 5 days we were there the staff were great to us and very helpful, the grounds and inside of the hotel was always kept clean, and the food was also very nice especially the late food service after a night out. Location wise the hotel is close to the Albert Docks and 5 min walk from the high streets.

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Robyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review, 3 March 2014
I’m so glad that you had an enjoyable time during your stay at Ibis Hotel in Liverpool. I hope we can welcome you back to the property in the near future.

Kind regards,
Paul Smith
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangor, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 25 February 2014

Stayed in the Ibis just one night last weekend with a friend
we had a lovely pamper day at the Beauty Bazzar in Liverpool
the Ibis is ideal location friendly staff and we checked in quick we had no bother with guest been noisy as we were right on the ground floor by the entrance
When I going in my bed I noticed a Toenail!! I was horrified
I had to sleep top to tail in my friends bed! we had paid£133 for this room only and that not cheap!
I told a member of staff in the morning which was very nice she said sorry and said that this was unusual and would report it to the cleaners
It was Shame This happened as overall it was ok!

  • Stayed February 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank eirlysbach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review, 3 March 2014
I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back to the Ibis Hotel in Liverpool very soon.

Kind regards,

Paul Smith
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paisley, United Kingdom
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 21 February 2014

had great weekend in hotel ibis , nice room, bar good , breakfast great all you can eat juices teas coffees , all good for 8 quid , close to all , good value , worth a visit , would stay there again happy birthday Irene xxx

Room Tip: the higher the better , see more of Liverpool,
See more room tips
  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review, 3 March 2014
Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Ibis Hotel in Liverpool very soon.

Kind regards,

Paul Smith
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis Liverpool Centre Albert Dock - Liverpool One

Property: ibis Liverpool Centre Albert Dock - Liverpool One
Address: 27 Wapping, Liverpool L1 8LY, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Restaurant Wheelchair access
Hotel Style:
#30 Romantic Hotel in Liverpool
#30 Family Hotel in Liverpool
#32 Business Hotel in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — ibis Liverpool Centre Albert Dock - Liverpool One 3*
Number of rooms: 192
Official Description (provided by the hotel):
The ibis Liverpool Centre Albert Dock - Liverpool One is located 5 km from the airport and a 10 min walk from the city centre. With pubs, theatres, historic buildings, nightspots and the Everton FC and Liverpool FC stadia all within the immediate vicinity, the hotel is ideal for weekends as well as longer business or holiday stays. Offers 192 rooms including 10 for guests with limited mobility, a restaurant, a bar offering snacks 24hrs and secure outdoor parking (chargeable). Business guests will appreciate use of complimentary WiFi Internet. ... more   less 
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Also Known As:
Ibis Liverpool City Centre Hotel Liverpool
Accor Liverpool City Centre
Hotel Ibis Liverpool
Ibis Hotel Liverpool

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