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Crowne Plaza Liverpool - John Lennon Airport
Ranked #46 of 98 Hotels in Liverpool
Reviewed 27 March 2014

I booked this hotel as my wife and I had stayed here many years ago when the hotel was a Marriott. We were in Liverpool for 3 nights and the half-decent hotels in the city centre were asking stupid prices (and £15-£25 a night car parking!). I was a little hesitant to book this hotel as it seemed to be a little low on the list of Liverpool hotels, but the price and free parking swayed my decision to see if it was as good as before. Arrived before 3pm, but went to reception just in case. The receptionist was very helpful and said our room was ready.

The room itself was very clean and well maintained with art deco style furnishings in keeping with the stunning building. Breakfast was plentiful and presented well. I found all the staff very helpful and friendly.

The only slight downside is the location of the hotel (only if you're not driving). It depends on your reason for staying. We used it as a base to visit the city centre, and the Trafford Centre which is roughly 40mins away.But don't let that put you off as overall this is a very good hotel with a good restaurant called Damons across from the hotel (ribs, steak, chicken etc)

No hesitation in staying again next time we need the Beatles fix in Liverpool!

Room Tip: Ask for the end room on 2nd floor if possible as they have stunning curved windows round half the ro...
  • Stayed: March 2014, travelled as a couple
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1  Thank donjack67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this reviewResponded 20 April 2014

Thank you for taking the time to review your stay at Crowne Plaza Liverpool John Lennon Airport. I am pleased that you did not let your initial thoughts of our location deter you from staying with us, .We are a great base for people to use to travel into the City Center, the surrounding Merseyside areas and beauty spots.

I look forward to welcoming you back in the near future.

Many thanks

Vicki Mangan

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618 - 624 of 1,166 reviews

Reviewed 25 March 2014

We we were staying for a reunion of my husband's four cousins and their other halves. On arrival, the cousin who had arranged the reunion was advised that there had been a mistake with the meal booking and we had been booked for Saturday night instead of Sunday and the restaurant was not open on Sundays.
Despite this, the hotel pulled out all the stops, laid up a table for the 10 of us in the restaurant, gave us two free bottles of wine and we had our own waiter and the choice of the full menu. Full marks for excellent service.
The hotel is lovely, it has been renovated very tastefully and retains the art deco look throughout. The bedroom was a good size, the shower one of the best I've ever experienced and good quality big fluffy towels. A nice additional touch was the 'help to sleep' spray and provision of face cloths.
We would definitely stay again and a big thank you to our waiter (sorry I didn't get his name) for helping to make it a very special evening.

  • Stayed: March 2014, travelled with family
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Thank Janerobbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this reviewResponded 20 April 2014

Thank you for choosing Crowne Plaza Liverpool John Lennon Airport to host your family reunion. I am very pleased that our Duty Manager Mark was able to rectify this misunderstanding regarding your dinner reservation and your evening was a success!

We look forward to welcoming you back soon.

Many thanks

Vicki Mangan

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Reviewed 19 March 2014

Great hotel, must admit looking at the pictures from the outside I was a bit uninspired but really happy with the place. The rooms are brilliant and the breakfast was as you expect buffet style but really good quality refreshed enough to keep the supply available.

We had my dads wedding here and I must admit the staff handled the whole event really well from start to finish.

The only gripe would be bar price but thats the same in any hotel you always get ripped off for your drinks, it would be nice for one hotel to break this custom and actually sensibly price drinks for their customers but im sure this would never happen.

Room Tip: We where in a standard room and it was more than enough for what we needed.
  • Stayed: February 2014, travelled with family
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Thank JohnKH1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this reviewResponded 19 April 2014

Thank you for taking the time to review your stay at Crowne Plaza Liverpool John Lennon Airport,

I am very pleased that you enjoyed your Fathers wedding here, regarding our bar prices we are competitively priced but we do listen to our guests feedback and are in the process of providing a selection of offers at our bar.

Thank you for your feedback I look forward to welcoming you back in the near future.

Vicki Mangan
Guest Services Manager

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Reviewed 17 March 2014 via mobile

Just to start with a massive thank you to the staff at the hotel. Our event coordinator lynsey was amazing, Jade on the day is hilarious I love that girl! Nothing is too much trouble. All staff day and night were perfect and so hard working!

Rooms were great and the beds incredibly comfy. Stayed in a double family room first night which was large and comfortable. Our wedding night we stayed in the ambassador suite which is a fab room. Only downside would be couldn't get the jacuzzi bath to work.

Our wedding was perfectly run I just cannot recommend this place enough.
I want to do it all over again!

Big loves to you all
Amy and Chris Bennett xxxxxx

Stayed: March 2014, travelled with family
1  Thank amylfc2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this reviewResponded 19 April 2014

Thank and congratulations Mr&Mrs Bennett! Our team work tirelessly to provide a perfect day for our brides and grooms and take great pride in their efforts especially Jade!

I must apologize for your jacuzzi bath not working our engineers have inspected it and are in the process of having it repaired.

We look forward to welcoming you back in the near future.

Many thanks

Vicki Mangan
Guest Services Manager

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Reviewed 17 March 2014

Stayed on Sat 15th March , good deal as it's outside city centre . Staff really nice and friendly . Breakfast nice and plenty of it . Room very clean . You have to pay parking at £4 but it's not a big deal . Think you can also use the gym next door but we didn't have time .

Stayed: March 2014
1  Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this reviewResponded 18 March 2014

Thank you for your most complimentary review of our hotel Crowne Plaza Liverpool John Lennon Airport.
Our staff continuously strive to provide excellent service for all our guests and your recognition is greatly appreciated.

Many thanks

Vicki Mangan

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Reviewed 17 March 2014 via mobile

My husband and I stayed here this weekend gone for two nights. This was our third stay and we were impressed as ever. We had a lovely welcome from the staff, and because we had booked a superior room this time around we were met with a welcome bottle of wine in our room, and a chocolate desert. Rooms are really large, with a huge bed which I have to say was very comfortable. The only downside is that I do feel the rooms need a bit of tlc decor wise. I think the style of the rooms, which are Art Deco, mask the fact they are a little run down. The fan in our bathroom didn't work, so having a shower meant opening the bathroom door to stop it getting too steamy. Overall we do like this hotel a lot, and will be staying here again in future.

  • Stayed: March 2014
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1  Thank cathandpete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this reviewResponded 18 March 2014

Thank you for your glowing review of Crowne Plaza Liverpool John Lennon Airport, we take great pride in our hotel and its heritage.

Many thanks and we look forward to welcoming you back soon!

Vicki Mangan

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Reviewed 16 March 2014 via mobile

Had a really nice stay at the Crowne Plaza. The building is lovely and if you are a fan of art deco then this is the real deal.
The reception staff were great fun and very helpful.
The suite was a good size and apart from the jets in the bath not working everything was clean and very comfortable.
Use of the gym across the road was a nice touch and very quiet on the Sunday morning.
Breakfast is all serve yourself with a good selection of hit and cold food. I'm always happy when the fried eggs all have perfectly runny yolks.
Will definitely stay here again.

Stayed: March 2014, travelled with friends
1  Thank Bunkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mango15, Guest Relations Manager at Crowne Plaza Liverpool - John Lennon Airport, responded to this reviewResponded 18 March 2014

Thank you for sharing your positive feedback regarding your recent stay at Crowne Plaza Liverpool John Lennon Airport.

I do hope to welcome you back in the near future.

Many thanks

Vicki Mangan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Liverpool - John Lennon Airport

Address: Speke Road | Speke, Liverpool L24 8QD, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Liverpool
#24 Family Hotel in Liverpool
#27 Business Hotel in Liverpool
#34 Romantic Hotel in Liverpool
Price Range: £62 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Liverpool - John Lennon Airport 4*
Number of rooms: 164
Official Description (provided by the hotel):
Our friendly Concierge will greet you on arrival at the hotel, a former Art Deco airport terminal building. Take in the vintage aircraft stationed outside the entrance and step into Crowne Plaza Liverpool-John Lennon Airport's Lobby and lounge, where thousands of fans greeted The Beatles in their 60s heyday. Your sumptuous room or suite awaits, or you can head next door for complimentary use of the facilities at David Lloyd Leisure Centre. Crowne Plaza Liverpool-John Lennon Airport is 1 mile from Liverpool-John Lennon Airport and 1 mile from Liverpool South Parkway rail station, with direct trains to the city centre in 15 minutes. Leave your vehicle in our complimentary car park and stroll 20 minutes to Speke Hall, a gorgeous Tudor manor house nestled in the woods. Meet colleagues or clients at nearby businesses such as Jaguar Cars and Shop Direct, or invite 300 to banquets and conferences in our 12 elegant meeting rooms. Our Art Deco Starways Restaurant backs onto the former runway, and you can order from 24-hour in-room dining. For a stylish base in a convenient location, you'll find that the long and winding road leads to Crowne Plaza Liverpool-John Lennon Airport. ... more   less 
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Also Known As:
Crowne Plaza Liverpool - John Lennon Airport Hotel Liverpool
Crown Plaza Hotel Liverpool
Marriott Liverpool
Liverpool Marriott

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