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“Excellent Food and Staff”
5 of 5 bubbles Review of Challains

Challains
Ranked #40 of 94 Coffee & Tea in Liverpool
Certificate of Excellence
Price range: US$1 - US$10
Cuisines: Cafe, British
More restaurant details
Restaurant details
Good for: Child-friendly, Cheap Eats
Dining options: Lunch, Brunch, Breakfast, Accepts Visa, Delivery, Digital Payments, Free Wifi, Highchairs Available, Outdoor Seating, Seating, Takeout, Wine and Beer
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Excellent Food and Staff”
5 of 5 bubbles Reviewed 31 July 2014 via mobile

Been going there for Lunch since Feb whilst working in Liverpool. Good food and friendly staff means that not much more is required.

Helpful?
4 Thank Adam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 reviews from our community

Visitor rating
    54
    28
    9
    7
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Liverpool
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“So good I keep coming back!”
5 of 5 bubbles Reviewed 31 July 2014

Work has brought me up from London for several months. Challains has become my regular choice. Emma & her team provide excellent food, sandwiches & coffee with genuine warm hospitality. If only there was a place like this in London!

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank WanderingAntony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton
Level Contributor
19 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Breakfast special?”
3 of 5 bubbles Reviewed 11 July 2014

Sandwich bar that also does hot meals. Had Full cooked breakfast here. Food ok but nothing out of the ordinary and toast was just placed on top of the beans and tomatoes

Visited July 2014
Helpful?
2 Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level Contributor
228 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 124 helpful votes
“Disappointing experience”
2 of 5 bubbles Reviewed 8 July 2014

We stopped for breakfast on a Sunday morning, after reading some of the good reviews on Tripadvisor. Not sure if our experience was just a one-off, but we were left very disappointed.

Challains has a weird way to serve food. You sit down and then you walk to the hot food counter where you place your order with the girl serving there. You then walk to the till where you order your drinks and you pay the total bill. Then you sit down and wait for the order to be served. This creates a confusion in so many levels! Firstly, if your food is going to be served anyway by a waitress, what's the point of a self-service ordering process?! Why not have the waitress taking and serving the order? Secondly, there was only one girl preparing the hot food and taking orders, helped by a second girl, while a guy was doing the drinks and working the till and a single girl waitressing - this meant that the girl preparing the food had to cook, while at the same time taking the orders and preparing them!!!

Needless to say that we waited and waited even for our drinks and at the end we had to remind the staff of our drinks order. We were also told that Challains was no longer accepting tastecards, even though they are still listed in the tastecard website (but this may not be their fault).

When the food arrived, it was nothing to write home about. Especially the sausages, which their fat content was most probably higher than the cheapest ASDA ones!

All in all an easily forgettable experience. The only positive was the girl serving behind the hot food counter, which was working flat out with a smile on her face.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank svoures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ennis, Ireland
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Nice in the Sun”
4 of 5 bubbles Reviewed 24 June 2014

Stopped in here for some sandwiches on a recent trip to Liverpool. Sun was beating down, and there was a nice breeze about.

Staff were friendly as they prepared our food, and it was lovely to sit out in the sun as we ate.

Two different members of staff made our sandwiches however, and the portions differed in size; my 6 6" boyfriend was given a tidy little set of sandwiches, while 5 2" me received a BLT over flowing in filling! It was funny, but fine as we shared our food anyway.

Nice little place to stop into for some lunch!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank lillyb0b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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