Booked Racquet Club but moved to Unity building, no choice, no explanation, not what we booked; disgusting, never again!
We arrived at 3pm when we were told we could check-in but the room wasn't ready for another hour and was in another building a few minutes’ walk away. The apartment was grim to say the least; the toilet seat didn't fit the toilet base and was broken anyway; blood on back of bathroom door; sink leaked, toilet brush broken, someone else's clothing left in wardrobe, bedside table broken, bathroom carpet disgustingly dirty, shabby decor and furnishings in general. Reminded me of a student flat. No resemblance to the photos on TripAdvisor whatsoever. Definitely not what we expected and not what we paid for.
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- Also Known As:
- The Racquet Club Hotel And Ziba Restaurant