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“Stylish compfort in architectural history”
Review of hope street hotel

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hope street hotel
Ranked #13 of 98 Hotels in Liverpool
Certificate of Excellence
Reviewed 19 August 2014

We fell in love with this hotel when we stayed in 2011. Located in the 19th century Carriage Works, it is equidistant from the City's two gargantuan cathedrals. It offers comfortable, well equipped, quiet rooms at a very reasonable price, especially if you can bag one of their offers.
The front of house staff are friendly (though you might struggle to understand them through their local accents even if you are an English speaker), efficient and helpful. We found the restaurant staff less so and this would be my only criticism of the team. There were plenty of waiting staff but they seemed to buzz around doing not vey much and not listening to what guests requested. Breakfast off the menu and buffet is good but not exceptional and on Saturdays they offer only a self service buffet with the hot food regularly sitting for some time before it is eaten. I was disappointed to see empty dishes on the continental offering (meats, cheeses, pastries etc) at only 9.15am.
One of our party became very excited that the Liverpool football team were staying at the hotel on the Saturday evening ahead of their Sunday game but, seemingly, they always do which means you may be assailed by fans as you leave and they are arriving.

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
1  Thank WingcoNick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 August 2014

Stayed last weekend. Five star quality for a three star price. Definitely do it again. Lovely rooms, with exceptionally helpful staff. Brilliant location between both Cathedrals too - perfect for exploring.

  • Stayed: August 2014
    • Value
    • Location
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    • Cleanliness
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2  Thank Benhughjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

My wife and I had this beautiful unique venue as our wedding reception in July.

From the initial meetings and the lead up to the day, staff were amazingly helpful. Nothing was too much trouble and always made us feel welcome.

The 5th floor venue (the fifth) has breathtaking panoramic views of the city. The relaxed environment allowed our family and friends to enjoy the day far more than we had ever expected. The views were a fantastic talking point and the fact the sun was shining made it the perfect day.

The food was just how we had tasted during the complimentary meal taster. We were given unbeatable table service in such a friendly manner from the staff. Would to mention 2 people in particular, Sarah who was our coordinator on the day and Richard who literally waited on everyone hand and foot. We had a couple of young children at the reception who requested last minute changes to their meal which was no trouble at all. All the staff from the hotel reception, during the wedding breakfast and the evening reception in the residents lounge were super, honestly couldn't thank them enough as made us and all of our guests feel very special!

Our one concern we had prior to the day was about fitting 120 guests in the residents lounge for the evening reception. (It holds 150) As a few of our guests would need somewhere to sit we unsure whether the venue could accommodate this. We needn't have worried as there was plenty of room to sit, converse and dance! It was our own private party. All of our table dressings& venue decorations were flawlessly taken from the fifth down to the lounge for the evening- the transition was perfect just in time for our evening guests to arrive.

We stayed in the contemporary mezzanine suit 406, great finish to the room with top quality fixtures, even the little touches such as the postcard and complimentary chocolate from HSH. Friends and family rated their individual rooms and all commented on how they would like to stay again in the future. Having woken to breakfast upon the fifth, we enjoyed a hearty feed in such beautiful surroundings, again taking in the skyline & allowed some of guests to 'clear their heads' from the night before.

Value for money (A+)
Staff (A++)
Hotel (A+)

If like us Liverpool is in your heart then this is the place to stay or if you are lucky enough....get wed!.....enjoy.

Stayed: July 2014, travelled as a couple
1  Thank Martin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014 via mobile

Great location, great rooms, friendly staff, fantastic breakfast, what more could you ask for. Limited parking so book/arrive early. I was in the only room with a balcony, which gave a great view up/down hope street. Good bars and restaurant in walking distance ( recommend the clove hitch ).

Hope you enjoy the stay as I did. I will be back. :-)

Stayed: August 2014, travelled on business
1  Thank Luke_Scillitoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

Initially when booking this hotel we were sceptical due to the high price in which we paid. However upon arrival we shortly realised that it was worth every penny. The studio rooms are huge, which is a nice change to the small rooms that many hotels provide. The waterfall shower was a perfect feature and we were impressed with the amenities (flat screen, HUMUNGOUS bed and great bathroom). The staff were attentive and generous. If you have time, borrow a DVD from them and they may even give you a choice if chocolate.

Such a warm and friendly hotel that is beautiful from the outside and in!

Breakfast was perfect and it was nice to be able to use a gym too!

Thanks for a wonderful stay!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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1  Thank Mcc1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

Stayed at Hope street hotel on Friday 15th Aug 2014 as we were watching the killers at O2 academy , I booked this as part of their "giddy summer" offer package which consists of £149 for king size room, 3 course dinner before 6.30, breakfast and bottle of fizz.
I rang and booked this package with Katy who said that I could pay cash on departure if I didn't want to pay with my card, however when I arrived the receptionist asked me for my £149 upfront as well as an extra £50 ...!!!!! This wasn't mentioned when I booked it.....needless to say I paid it and went to our third floor room, our room was overlooking the yard, it was bright and very clean, the furniture ( bedside tables, bed and wardrobe ) had big chunks of wood missing were they had been battered with suitcases etc through the years.
The windows including bathroom were not obscure so we could see in other peoples rooms and they could see us ! Even on the loo !
Our evening meal was ok I suppose but are waiter was moaning that he was tired ( couldn't be bothered) and at one point smashed a glass just missing my foot ! We didn't order dessert as it was poor service and food wasn't the best.
On arrival back after our gig we stayed in the hotel bar and had drinks , the bar staff were lovely and attentive.
I should of had more to drink to make me sleep as the noise above us and through the night was terrible, we could here the room directly above us getting in and out of bed, we could hear our neighbours goin the loo! And doors banging all night , omg the walls are paper thin.
The next morning we went down for breakfast which was gorgeous ! We were spoilt for choice and staff were lovely. Overall the hotel is spotless however to compete in today's hotel market this hotel need a refurb to bring it to "today's" standards , I suppose the £90 per night reflects this .

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014

We stayed here for one night in August as we were attending a party at the hotel and were pleasantly surprised. Very nice welcome at reception. Be warned the car park is very small and at the rear of the hotel so it works on a first come first served basis and we luckily got a space and there is access to the hotel from the car park. The room was lovely, wooden floor, a brick feature wall, great tv. Very good quality duvet cover and sheets and very comfortable bed. Bathroom was nice but we struggled with the tap system to get the water to come out of the taps without the shower being on at the same time!!! Lovely complimentary REN products. The party was on the 5th floor and have to say the food and service was absolutely first class. Breakfast was very busy to say the least and the staff seemed a bit hectic but the sausages were great therapy with a bit of a hangover!! We walked to Liverpool 1 to the shops which took about 15 minutes so it is very convenient for a shopping trip. All in all a very pleasant stay and I would happily recommend.

Stayed: August 2014, travelled as a couple
Thank Debbie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about hope street hotel

Address: 40 Hope Street, Liverpool L1 9DA, England
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Liverpool
#4 Business Hotel in Liverpool
#6 Family Hotel in Liverpool
#7 Luxury Hotel in Liverpool
Price Range: £72 - £282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — hope street hotel 4*
Number of rooms: 89
Official Description (provided by the hotel):
89 Individually designed hotel rooms - urbane, minimal and chic: solid wood floors, over sized beds draped in bright white Egyptian cotton, wall mounted LCD wide screen TVs with DVD players and ipod stations. Guests enjoy complimentary WiFi, REN toiletries, Pellegrino mineral waters, ironing and shoe shining service. hope street hotel has a two AA Rosette restaurant. The London Carriage Works serves breakfast, a modern British menus and Afternoon Tea. The TLCW bar has an AA Notable Wine List. It also services a 24 hour room service. Hope street is in the middle of the cultural quarter and hope street hotel is no more than a 5 minute walk of its amazing neighbours: the Everyman, Unity and LIPA theatres, liverpool Philharmonic Hall, two iconic Cathedrals the Victoria Gallery and Museum and the National Trust's Hardman House. All threaded through university departments, independent restaurants and infamous hostelries. Winner of Liverpool City Region Best Hotel Tourism Awards 2015 Silver winner for VistEngland Best Hotel 2014 ... more   less 
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Also Known As:
Hope Street Liverpool
Hotel Hope Street

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