We stayed for 3 nights while attending a regional convention at the Echo Arena. Our comfortable, spacious room with a river view was on the 3rd floor. It was a very peaceful stay apart from an unexplained alarm going off after 11pm one night, that stopped as quick as it started. Breakfast was abundant and refreshed frequently even though the hotel was busy due to the music festival.
Liverpool One shopping is 10 minutes walk; the Arena or Lime Street station is a £4-5 tax ride. Staff were very pleasant & helpful & we could leave our luggage there till our train was due in the evening.
Magnetic key cards were unreliable; mine worked only once despite re-programming - just used my wife's card constantly. If this happened to a child, then they couldn't get past the first floor in the lift nor stairs!
Lift access to the 'leisure centre' and pool suffered from poorly signed access route; we gave up in the end & walked into the centre via the front door.
Pool size is limited and open to the public.
Housekeeping; althought the room was kept clean - some surfaces hadn't been cleaned for some time with a build-up of dust over the head-board.More
- Free Wifi