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“Nice room and location”

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Premier Inn Liverpool City Centre (Albert Dock)
Ranked #14 of 98 Hotels in Liverpool
Certificate of Excellence
Reviewed 13 April 2014

We stayed here on a Monday night, after mothers day.

The location is perfect, on the docks with plenty of restaurants and bars within walking distance.

Room was fine, twin beds, small bathroom. All very clean and well kept.

We booked in advance so the price we paid was very cheap! Well worth the money.

The only bad thing was I did have trouble sleeping due to hearing people coming in and out of their rooms. We were near to a door that banged everytime it shut so you could hear this throughout the night.

  • Stayed: March 2014, travelled with family
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Thank Jade C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 15 April 2014

Dear Jade C,

Thank you for posting a review of the Premier Inn Liverpool Albert Dock. The location and setting are fantastic.

I'm sorry you found it problematic trying to sleep through the actions of others. Please contact the reception/nights team, if you have this problem again at this or any other PI, and you will be offered a number of options including a room transfer.

Thank you again for your comments, and hopefully we will see you again soon.

Kind Regards

Ian Callaghan

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2,687 - 2,693 of 4,425 reviews

Reviewed 12 April 2014

Stayed midweek for 3 nights, couldnt fault it at all, location perfect. No issues with noise of anything. I would assume though that weekends will be a lot noiser but then you are staying in a big city so it is to be expected. Would use again when in Liverpool next.

  • Stayed: April 2014, travelled with family
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Thank JackDilligaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 15 April 2014

Dear JackDilligaf,

Thank you for posting a review of the Premier Inn Liverpool Albert Dock. Happy to read that we met all of your expectations.

Thank you again for your feedback, and we look forward to welcoming you back in the near future.

Kind Regards

Ian Callaghan

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Reviewed 11 April 2014

We stayed a couple of nights here this week and had a great time. The hotel is in a perfect location for all the touristy things. The room was large and airy with a very comfortable bed. We overlooked the dock so the room was very quiet. The breakfast option was very good with a varied choice of hot and cold dishes. Parking at the waterfront car park is convenient and you get a 25% discount voucher from the hotel. We would definitely recommend this hotel for anyone visiting Liverpool.

Room Tip: Dock view rooms are nice
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  • Stayed: April 2014, travelled as a couple
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Thank calimerox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 12 April 2014

Dear calimerox,

Thank you for posting a five star review of the Premier Inn Liverpool Albert Dock. Happy to read that we met all of your expectations.

Thank you again for your review, and we look forward to welcoming you back in the near future.

Kind Regards

Ian Callaghan

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Reviewed 10 April 2014

Stayed here for a break in March, we went to a show at the Echo. The hotel is opposite the Echo, so a brilliant location if you are seeing a show there. the building has been very sympathetically restored/repurposed from its original use and we had some lovely brickwork in our room with a wonderful view of the Mersey.
The bathroom showed some signs of wear and tear, it was access room which means that there was a slide to open door but I could barely manage to get the door open by myself. toilet roll holder broken, and generally I think it's close to needed a bit of lick of paint and a few screws put back in place here and there - but it's functional.
I had one of the best night's sleep I've had in years here. My other half did say that he found the air con quite noisy but I think he slept okay overall.
We took breakfast in the cafe and it was good quality and "as much as you like" - friendly staff too.
Overall I wouldn't hesitate staying here again. It's a nice hotel in a brilliant location. You have your pick of resturants and bars on your doorstep too.

  • Stayed: March 2014, travelled as a couple
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Thank Fallon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 12 April 2014

Dear Fallon G,

Thank you for taking the time to review the Premier Inn Liverpool Albert Dock. I'm curious as to which room you stayed in, as I'm not aware of any bathroom which is in such a condition as you describe. Needless to say the hotel will be receiving a makeover later this year.

Happy to read that you had the best night's sleep, that's our main purpose as a company to make sure all of our guests have a great night's sleep.

Thank you once again for your review, and we look forward to welcoming you back in the near future.

Kind Regards

Ian Callaghan

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Reviewed 8 April 2014

Specifically booked a quiet room !!! Unfortunately, was hindered by loud club music each night. Breakfast OK, dinner could be better.
Location good for Echo Arena, and Albert Dock and shops good.
Rooms clean and practical - just make sure you get enough pillows if staying as a family.

  • Stayed: March 2014, travelled with family
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1  Thank Rachael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 12 April 2014

Dear Rachael T,

Thank you for posting a review of the hotel. I'm sorry we didn't quite meet your expectations. Should you or any guest encounter noise from outside of the hotel, then please contact the hotel reception/night team, and they will investigate and if need be, suggest a room move if convenient.

We provide additional pillows in all of our rooms, but for anyone requiring more, then please contact the team, who will happily provide more.

Thank you again for your review.

Kind Regards

Ian Callaghan

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Reviewed 8 April 2014 via mobile

You always know what you're getting with a Premier Inn but this one was a step above due to it's setting. We had great views over the docks and the city and the location was especially handy for the arena too. The brick building is lovely. Breakfast had plenty of choice and we could eat as much as we liked plus the kids ate free! We'll be back!

Stayed: April 2014
1  Thank Tembery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 12 April 2014

Dear Tembery,

Thank you for taking the time to review the Premier Inn Liverpool Albert Dock. The setting is absolutely fantastic and some of the views available are amazing, particularly at night.

Happy to read that you intend to return and we look forward to seeing you again in the near future.

Kind Regards

Ian Callaghan

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Reviewed 8 April 2014

Visited this hotel on several occasions and having stayed at a couple of others in the City we think the Premier Inn is the best. All of the staff are happy, friendly and polite and nothing is ever any trouble.

The gentleman that works on the Reception/Security in the evening went out of his way to assist us with taxis and also with ordering late night snacks from a local take away and delivering it to us in the Bar.

The breakfast is excellent - good choice of cooked foods, cereal, fruit etc

Location of the hotel is fantastic - car park 2 minutes walk away (discount given by the hotel) close to several excellent bars and restaurants on the Docks themselves and approx 10 minute walk to the city centre bars, restaurants and shops.

We visit Liverpool several times a year and would stay at this Premier Inn every time.

  • Stayed: April 2014, travelled as a couple
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Thank MKM1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 12 April 2014

Dear MKM1976,

Thank you for posting a five star review of the Premier Inn Liverpool Albert Dock. It was a pleasure to read your review and in particular the kind words you wrote about my great team.

Thank you once again, and we look forward to welcoming you back in the near future.

Kind Regards

Ian Callaghan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Liverpool City Centre (Albert Dock)

Address: Albert Dock, Liverpool L3 4AD, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Restaurant Wheelchair access
Hotel Style:
#8 Family Hotel in Liverpool
#10 Business Hotel in Liverpool
#10 Romantic Hotel in Liverpool
Price Range: £48 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Liverpool City Centre (Albert Dock) 3*
Number of rooms: 186
Official Description (provided by the hotel):
In the heart of Liverpool Albert Dock, this 19th Century, Grade 1 listed Premier Inn makes an ideal base to explore the local surroundings. Local attractions include ACC Liverpool Echo Arena, Liverpool One shopping centre, Tate Art Gallery and the Beatles Story. Conveniently located for Liverpool Lime Street Station. The hotel offers business & leisure travellers a great opportunity to stay in the very heart of Liverpool’s vibrant waterfront area.Our Liverpool Albert Dock Premier Inn has been sensitively converted to ensure none of the charm and character of the original structure was lost. The hotel offers everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Liverpool Albert Dock Hotel Liverpool

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