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Premier Inn Liverpool City Centre (Albert Dock)
Ranked #15 of 98 Hotels in Liverpool
Certificate of Excellence
Reviewed 23 April 2014

From the moment you check in the staff are so helpful. We were early but were able to leave our luggage and go out and enjoy the bank holiday Monday sunshine,bag free! This has to be the best premier inn. Sympathetically built into the old brick and steel warehouses of the Albert docks with views over the docks if you are lucky as we were. Family room was spacious and clean and accommodated 2 adults and 2 teenagers. Bar and restaurant on the first floor was very good with dock views and the staff there were friendly. Location is fantastic with all the shops and bars of the Albert docks literally on your doorstep and the superb city centre only a brisk 5 minute walk away.
Only one hotel I will be booking next time we return to Liverpool!

  • Stayed: April 2014, travelled with family
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1  Thank 17Ash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 28 April 2014

Dear 17Ash,

Thank you for taking the time to review the Premier Inn Liverpool Albert Dock. Thank's for your very kind comments regarding the team, hotel and the location.

We look forward to welcoming you back to the Albert Dock in the near future.

Kind Regards

Ian Callaghan

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2,695 - 2,701 of 4,456 reviews

Reviewed 23 April 2014

Fantastic hotel, best Premier inn by far! Stayed here for 2 nights over Easter. We had a huge room looking out over the dock. This hotel has real character. Restaurant is lovely and has a great atmosphere.
Location is ideal. Was a little concerned after reading previous reviews about noise but our room was so quiet and all had a good nights sleep, beds so comfy.
Staff are very helpful and go out of their way to make your stay enjoyable.
Parking at the nearby ACC multi storey is discounted by the hotel and only a short walk away.

Liverpool is a fab city to visit and we cannot recommend this hotel enough! We'll done and thanks Premier Inn for a great weekend.

  • Stayed: April 2014, travelled with family
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1  Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 25 April 2014

Dear Steven B,

Thank you for taking the time to review the Premier Inn Liverpool Albert Dock. Happy to read that we exceeded all of your expectations particularly regarding noise.

Liverpool is indeed a fab city, and is well a worth a visit. Car parking as you rightly say, is discounted at the nearby multistorey. All guests using this facility are required to ask for a discount voucher upon departure of the hotel.

Thank you again for your review, and we look forward to welcoming you back in the near future.

Kind Regards

Ian Callaghan

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Reviewed 22 April 2014

We stayed in Liverpool for 2 nights, and we could not have found a nicer place to stay. From the moment we were able to check in early, to the warm farewell, the people at the Premier Inn made our stay an absolute delight. We were lucky enough to be allocated a room with a dock view, and wow, what a room. Roomy, comfortable, and with a splendid view, we really hit the jackpot. We dined in the hotel restaurant and were again lucky to have a table overlooking the dock. The restaurant team are very welcoming, friendly, and extremely helpful, not only at dinner, but also during the very hectic breakfast service. The hotel is ideally located for exploring Albert Dock, and is only a 10 minute walk from the city centre. Having stayed in a number of hotels in Liverpool, this was by far the most pleasant stay I have had. Thoroughly recommend staying here.

Room Tip: A dock view room is an absolute must!
See more room tips
  • Stayed: April 2014, travelled with family
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1  Thank Jorge-Valentino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 25 April 2014

Dear Jorge-Valentino,

Thank you for posting a review of the Premier Inn Liverpool Albert Dock. It was a real pleasure to read your review, and really gives job satisfaction to myself and the team when comments like yours are expressed.

Thank you once again for your review, and we look forward to welcoming you back in the near future.

Kind Regards

Ian Callaghan

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Reviewed 22 April 2014

This was my second stay at this great hotel. When I arrived a couple had come in to leave a box of chocolates for staff who had helped them with a relative who had been taken ill during their stay ,which tells you a lot. The location and character of this hotel is unique and the staff are consistently helpful and pleasant. I have stayed at another very famous hotel in Liverpool and they can not hold a candle to the service at this Premier . I am always recommending it !!
And they do great advance booking deals . Brilliant all round

  • Stayed: April 2014, travelled with family
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2  Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 25 April 2014

Dear Amanda C,

Thank you for taking the time to review the Premier Inn Liverpool Albert Dock. Really impressed with your kind words regarding the hotel and my team.

We do greatly appreciate feedback such as yours, and we look forward to welcoming you back soon.

Kind Regards

Ian Callaghan

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Reviewed 22 April 2014

The rooms are quite charming because of the curved brick ceiling as the hotel is in this old dock building. The room is decorated as a usual Premier Inn room - and perfectly OK. The location is great - and you get a discount on the fee of then Parking House which is nice.

Stayed: April 2014, travelled with family
Thank EllenChr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 25 April 2014

Dear EllenChr,

Thank you for taking the time to review the hotel. The rooms are very charming, and the vast majority have exposed brickwork ceilings and walls, which are most unusual.

The car park discount applies to the multistorey car park, and all future guests need to ask for a discount voucher upon departure of the hotel.

Thank you once again for your review, and we look forward to welcoming you back soon.

Kind Regards

Ian Callaghan

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Reviewed 22 April 2014

Excellent hotel,echo arena is a minute walk away, excellent location, paid parking close by.
Rooms are clean and spacious.
Is located next door to Costa and the beetles mueseum.
Would definately recommend and use again.

  • Stayed: April 2014, travelled as a couple
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Thank 49wolves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 25 April 2014

Dear 49wolves,

Thank you for posting a review of the Premier Inn Liverpool Albert Dock. Thank you for your kind words regarding the hotel and it's location.

I'm sure we will see you staying with us again soon.

Kind Regards

Ian Callaghan

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Reviewed 21 April 2014

great hotel great location staff were really helpful and friendly,evening meal was delicious and breakfast was brilliant and i would definately be staying again.i would also recommend this hotel to all my friends and family

  • Stayed: April 2014, travelled as a couple
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Thank sbirdy666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 25 April 2014

Dear sbirdy666,

Thank you for posting a review of the Premier Inn Liverpool Albert Dock. Really pleased to read that we met all of your expectations.

Pleased also to read that you will recommend us to friends and family. We look forward to welcoming you back in the near future.

Kind Regards

Ian Callaghan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Liverpool City Centre (Albert Dock)

Address: Albert Dock, Liverpool L3 4AD, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Restaurant Wheelchair access
Hotel Style:
#8 Family Hotel in Liverpool
#10 Business Hotel in Liverpool
#10 Romantic Hotel in Liverpool
Price Range: £46 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Liverpool City Centre (Albert Dock) 3*
Number of rooms: 186
Official Description (provided by the hotel):
In the heart of Liverpool Albert Dock, this 19th Century, Grade 1 listed Premier Inn makes an ideal base to explore the local surroundings. Local attractions include ACC Liverpool Echo Arena, Liverpool One shopping centre, Tate Art Gallery and the Beatles Story. Conveniently located for Liverpool Lime Street Station. The hotel offers business & leisure travellers a great opportunity to stay in the very heart of Liverpool’s vibrant waterfront area.Our Liverpool Albert Dock Premier Inn has been sensitively converted to ensure none of the charm and character of the original structure was lost. The hotel offers everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Liverpool Albert Dock Hotel Liverpool

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