We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“City break” 5 of 5 bubbles
Review of Premier Inn Liverpool Albert Dock Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Premier Inn Liverpool Albert Dock Hotel
Ranked #13 of 99 Hotels in Liverpool
Certificate of Excellence
Sedbergh, United Kingdom
1 review
“City break”
5 of 5 bubbles Reviewed 7 July 2014

Good friendly hotel, super location, very near to museums, galleries, bars and restaurants. Good breakfast, an ideal base for exploring this great city. Very enjoyable visit. Reception most welcoming. We will revisit.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 9 July 2014
Dear Ron G,

Thank you for your lovely review on Premier Inn Liverpol Albert Dock. I am glad that you enjoyed your stay with us.

The hotel is located perfectly for all types of visits. We are local to most museums in the city, the shopping area, and of course many great restaurants and bars. I am happy the location benefited you on this occasion.

I am delighted that you felt very welcome by our reception team. I will be sure to pass your comments on to them.

Thank you again for your feedback.

Kind Regards,

Danielle
Reception Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,951 reviews from our community

Traveller rating
    2,341
    1,104
    354
    92
    60
See reviews for
986
1,724
110
300
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (859)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 July 2014 via mobile

Had a great stay with the Family, very welcoming staff from start to finish. Really nice Bar food also would defiantly stay again. The views of the dock is very captivating and the kids love watching the boats. Very near to all the amenities. a+

Stayed July 2014
Helpful?
1 Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 9 July 2014
Dear Andrew D,

Thank you for your fantastic review on Premier Inn Liverpool Albert Dock. I am really happy that you and your family, especially your children,had a great time with us.

The views from the hotel are amazing. The dock views are very unique, and I am delighted you and the kids experienced these views.

I am happy that the team contributed to your stay. We have a great team here, I will be sure to pass your lovely comments to them.

Thank you again for your feedback.

Kind Regards,

Danielle
Reception Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 July 2014 via mobile

Lovely staff, always smiling faces, perfect location, quiet room, fascinating building... You do not need to a 5* hotel. in addition If you're a fan of the beatles like me this hotel would be the perfect choice. Waking up to every new day with the beatles songs surrounding around the hotel is unbelievable. i definitely will go there with my 2 children.

Stayed June 2014, travelled with family
Helpful?
2 Thank mavilacivert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 9 July 2014
Dear mavilacivert,

Thank you for your lovely review on Premier Inn Liverpool Albert Dock. I am happy that you enjoyed your stay with us.

Premier Inn have very high standards. We always aim to ensure our guest's have a fantastic time when they are with us. We always try to deliver 5* service for great value. I am delighted that the team delivered that to you.

Thank you again for your feedback.

Kind Regards,

Danielle
Reception Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

Stayed 25th June and 26th June for our anniversary. Had a great time hotel lovely and clean staff very friendly. Breakfast was great you could pick what you wanted to eat didn 't have evening meal which we are sorry about now as we didn't know you could order food up until 10pm and we had made other arrangements before arriving for our stay. We did have a few drinks in the bar buy one get one free which was great and prices very reasonable. Would stay again.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jbrin_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 9 July 2014
Dear jbrin_11,

Thank you for your great review on Premier Inn Liverpool Albert Dock. I am glad to read you enjoyed your stay with us. I am also delighted to choose the stay here for your anniversary.

I am happy the team contributed to your stay. We have a great team here. I will be sure to pass on your lovely comments to them.

Hope to see you again soon, maybe for your next anniversary.

Thank you again for your feedback.

Kind Regards,

Danielle
Reception Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 July 2014

Reception and check in was very good,staff were very polite and cheerful, was able to leave luggage there while the room was ready, asked for a dock view and we was very pleased with the room allocated, view was fantastic, windows were very dirty but we appreciate you cant put a ladder into the dock and clean them!!
The bed was very comfy and was massive, room spacious and was spotless, please pass on our compliments to the cleaners, we parked straight opposite the hotel simply because i like to keep an eye on my car and it was convenient for us, this is expensive at £15 for 24hrs but there is plenty of other parking available some discounted.
The bar and restaurant area was very nice, between 5 and 7 midweek there is a 2 for 1 drinks deal which is great value and one we took full advantage of.(shame not to!).
On the first night we had a meal deal,1 starter and main and 1 free drink,or desert instead of starter for £22 each, this also included breakfast which is a good deal but if you start adding "special chips" and tear and share these are extra so watch what you start ordering!
the starter we had was super, fresh and tasty prawns so that was excellent, the main i had was a mixed grill, this was o.k except the chicken was raw in the middle,i did not notice this until near the end, so it was left, we dont like making a fuss but we did politely mention to the waitress this and showed her the chicken, she did apologize for this but did not say the chef would be told or anything else and walked away we were a bit concerned about this matter.
I have to say the breakfast the following morning redeemed things and it was one of the best i have had in any hotel, plenty of choice as much as you want, it was busy at 09.00 but there was still plenty there -excellent.
all in all aside from the meal this hotel is in a beautiful location, we had a good stay, slept well, very clean room and plenty to see and do we will definitely be going back.

Room Tip: we stayed in 327 brilliant view of the dock, there is plenty of restaurants and cafes around the doc...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank gary h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 9 July 2014
Dear gary h,

Thank you for your wonderful review on Premier Inn Liverpool Albert Dock.

I am delighted you enjoyed your stay in the hotel. I will be sure to pass on all your lovely comments to the team.

I am glad you enjoyed the view from your room. The views are fantastic, especially the views over the dock. I am happy you got to experience this.

Thank you again for your feedback.

Kind Regards,

Danielle
Reception Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 2 July 2014 via mobile

I stayed here for one night in June. The staff were all really nice on reception and with breakfast in the morning. The room was clean and adequate. We had brought out own wine and the bar man was nice enough to give us glasses and some ice so that we could have a drink in our room. They have a choice of pillows, one hard, one soft which was a really nice touch that something some bigger hotel chains really could learn from. My biggest complaint and issue was the bed. It was by far the hardest and most uncomfortable bed I have slept on. It really felt like I was sleeping on the floor. I had an awful nights sleep. This is made worse by the fact that Premier Inn advertise 'a good nights sleep guaranteed' I did not have a good nights sleep!! It's a shame because every other aspect of the hotel was good.

Stayed July 2014
Helpful?
1 Thank Ceriwyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 3 July 2014
Dear Ceriwyn,

Thank you for posting a review of the Premier Inn Liverpool Albert Dock. I'm sorry to read that the bed did not meet your expectations.

The bed is very personal to the individual, and should you stay with us again in the future, then please make us aware at the time, and we can offer you addtional supporting duvet's or offer you a room transfer. I'm not sure if you contacted the team during your stay, but this could have been resolved very quickly.

Thank you for your comments regarding the rest of the hotel, and we look forward to welcoming you back in the future.

Kind Regards

Ian Callaghan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle Upon Tyne, United Kingdom
1 review
5 of 5 bubbles Reviewed 2 July 2014

We are a group of older ladies, some with mobility problems. Staff could not have been more helpful. Everything done with a smile. Location excellent.
Taxi rank or bus stops outside. City well worth a visit

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gerry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 3 July 2014
Dear Gerry T,

Thank you for posting a review of the Premier Inn Liverpool Albert Dock. Happy to read that the team looked after you and your friends.

Thank you for your five star rating and we look forward to welcoming you and your party again in the near future.

Kind Regards

Ian Callaghan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Liverpool hotels
The Nadler Liverpool
#2 of 99 in Liverpool
4.5 of 5 bubbles 3,777 reviews
Jurys Inn Liverpool
#20 of 99 in Liverpool
4.5 of 5 bubbles 1,259 reviews
Show Prices
Show Prices
Show Prices
Pullman Liverpool
#6 of 99 in Liverpool
4.5 of 5 bubbles 869 reviews
Central Liverpool
Z Hotel Liverpool
Z Hotel Liverpool
#18 of 99 in Liverpool
4.5 of 5 bubbles 1,299 reviews
Show Prices
Show Prices
Show Prices

Been to Premier Inn Liverpool Albert Dock Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Liverpool Albert Dock Hotel

Property: Premier Inn Liverpool Albert Dock Hotel
Address: Albert Dock, Liverpool L3 4AD, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Restaurant Wheelchair access
Hotel Style:
#8 Family Hotel in Liverpool
#10 Romantic Hotel in Liverpool
#10 Business Hotel in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Liverpool Albert Dock Hotel 3*
Number of rooms: 186
Official Description (provided by the hotel):
In the heart of Liverpool Albert Dock, this 19th Century, Grade 1 listed Premier Inn makes an ideal base to explore the local surroundings. Local attractions include ACC Liverpool Echo Arena, Liverpool One shopping centre, Tate Art Gallery and the Beatles Story. Conveniently located for Liverpool Lime Street Station. The hotel offers business & leisure travellers a great opportunity to stay in the very heart of Liverpool’s vibrant waterfront area.Our Liverpool Albert Dock Premier Inn has been sensitively converted to ensure none of the charm and character of the original structure was lost. The hotel offers everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Priceline and Premier Inn so you can book your Premier Inn Liverpool Albert Dock Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Liverpool Albert Dock Hotel Liverpool

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing