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“Great Hotel in a Great Location”

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Premier Inn Liverpool City Centre (Albert Dock)
Ranked #15 of 99 Hotels in Liverpool
Certificate of Excellence
Reviewed 13 July 2014

You know what you are getting with a Premier Inn but the building and setting add just a bit extra here. Parking close by, friendly staff, usual standard of cleanliness and the bar was open until 2am. Late breakfast and checkout at the weekend too.

Up for a gig this was our first time in Liverpool and the setting was great; helped by the weather; there was a real holiday feel.

We will definitely stay here again.

Stayed: July 2014, travelled as a couple
2  Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 17 July 2014

Dear Paula R,

Thank you for taking the time to review the Premier Inn Liverpool Albert Dock. Really pleased to read that we met all of your expectations.

Thank you again, and we look forward to welcoming you back in the very near future.

Kind Regards

Ian Callaghan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,552 - 2,558 of 4,461 reviews

Reviewed 11 July 2014

My wife and I visited Liverpool for the first time between 7th to 10th July. We had a fantastic view of Albert Docks. Despite being near to bars, we could not hear any noise in the evening. Our room was far more spacious than we expected and the shower was to die for. All staff we encountered from the Reception Desk to the Laundry cleaners were helpful and pleasant. A superb location to visit The Beatles Expedition and only a ten minute walk from the city centre, Some suggestions for a few minor improvements:-
1. A few more lights in our room - parts of it were a bit dull.
2. Get a new lift - it seems as though it was going to break down at times!

Other than that, top draw.

Thanks for a lovely stay.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Adrian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 13 July 2014

Dear Adrian S,

Thank you for taking the time to review the Premier Inn Liverpool Albert Dock. Lenny is a very busy man, and I'm sure he will pop in to see the team and guests at Albert Dock one day.

I can confirm that we are having new passenger lifts installed in September, and will greatly improve the environment for our guests. We have energy light saving bulbs in our guest bedrooms which is in line with the company's good together green initiative.

There are a number of rooms however, which are naturally darker due to overhanging quayside arches and we have a rolling programme of installing additional lighting to mitigate the effects.

Thank you again for your review and we look forward to welcoming you back soon.

Kind Regards

Ian Callaghan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

This Hotel is in a great location at Royal Albert Dock and is
really close to all other attractions in Liverpool.
Been there several years ago and we'll alway stay there if we come back
to Liverpool .

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Klaus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 13 July 2014

Dear Klaus G,

Thank you for posting a review of the Premier Inn Liverpool Albert Dock. Happy to read that we met all of your expectations.

We look forward to welcoming you back in the very near future.

Kind Regards

Ian Callaghan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014 via mobile

We loved this hotel! It was clean and in a perfect location. The elevators are super small, but I think it's probably because of the building they are in. The only reason it doesn't get 5 stars is basically because it lacks amenities. That alone wouldn't stop me from staying here again. This hotel is awesome because of the price and location! I would highly recommend giving this hotel a shot, but if you are accustomed to Hilton or Marriott properties and want those types of amenities this hotel won't work for you.

Stayed: June 2014, travelled with friends
Thank Keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 13 July 2014

Dear Keith H,

Thank you for taking the time to review the Premier Inn Liverpool Albert Dock. Thank you for labelling us as a wonderful hotel.

Premier Inn is a value brand and does not pretend to operate in full service markets. We set out to ensure that our rooms are cleaned to an extremely high standard and that our teams are trained and developed to ensure continuous development of the brand and it's people, to keep it ahead of the market.

The lifts are due to the unique arrangements of this building. I can confirm that there are new lifts being installed from September.

Thank you again for your review, and we look forward to welcoming you back in the near future.

Kind Regards

Ian Callaghan

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Reviewed 10 July 2014

Booked this after reading TA reviews. This is in such a prime, wonderful position. When first seeing Albert Dock it is gobsmacking it is so lovely. We parked directly outside the hotel for £15 a day or you can go into the nearby multi storey for £9 per day. Once there you do not have to move your car. Everything is around you. The Dock itself is so vibrant and buzzing. Shops art galleries museums everything and so lovely to just walk and look. Loved it and cannot praise the hotel enough. Absolutely brilliant position. We had a top floor room in the corner which was massive. Brilliant view of the Dock and lots of water sports were using the Dock. Great breakfast and a good choice for lunch and dinner. Bed was about 7 foot wide ! Free wifi in room for 30 mins each day and £3 per 24 hours after that each day. Highly recommend this Hotel. Especially Danielle on reception. We had a black cab pick us up to do The Fab Four Taxi tour from directly outside the hotel. Which was excellent. (Pre booked online)

Room Tip: Ask for Dock view
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank nan24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 13 July 2014

Dear nan24,

Thank you for posting a review of the Premier Inn Liverpool Albert Dock. Really pleased to read that you had a great stay with us, and that you enjoyed the Albert Dock area.

Thank's once again for your review, and we look forward to welcoming you back in the near future.

Kind Regards

Ian Callaghan

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Reviewed 10 July 2014

Stayed here for one night, lovely place to stay. We were a little concerned that the hotel was near to bars etc! Didn't hear a thing! Had meal at the hotel, was ok, have had better at other Premier Inns but didn't spoil our stay!

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank gwyliauambyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 13 July 2014

Dear gwyliauambyth,

Thank you for posting a review of the Premier Inn Liverpool Albert Dock. Pleased to read that we met all of your expectations.

We look forward to welcoming you back in the near future.

Kind Regards

Ian Callaghan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

We are big fans of Premier Inns for city visits and this one lived up to expectations. There is no long stay car park by the hotel but multi storey car parking is available at the Arena which is about 300 yards away. The hotel is in a converted warehouse and the entrance is close by the Beatles Museum. The warehouse theme was evident in the bedroom ceilings which had retained the old arched brickwork and metal struts. The furnishings were similar to other hotels in the chain. My only adverse comment would be that the room was fairly small and the air-conditioning unit was situated right over the bed.

Food wise, there is a pleasant restaurant overlooking the docks which served a buffet style breakfast of good quality and this doubled up as the bar later in the evening. There is a Costa coffee shop nearby and various places to eat round the dock as well as a Pizza Express on the way to the Arena.

The Hotel is centrally situated, comfortable and convenient. So, what's not to like?

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Odersfelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool City Centre (Albert Dock), responded to this reviewResponded 13 July 2014

Dear Odersfelt,

Thank you for your review of the hotel. Happy to read that we met all of your expectations. The rooms vary in sizes and shapes, and should any future guest request specific rooms with views, or sizes, then please contact the hotel in advance, and my team will do their utmost to ensure any requests are met.

Thank you once again for your review, and we look forward to welcoming you back soon.

Kind Regards

Ian Callaghan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Liverpool City Centre (Albert Dock)

Address: Albert Dock, Liverpool L3 4AD, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Restaurant Wheelchair access
Hotel Style:
#6 Family Hotel in Liverpool
#10 Business Hotel in Liverpool
#10 Romantic Hotel in Liverpool
Price Range: £46 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Liverpool City Centre (Albert Dock) 3*
Number of rooms: 186
Official Description (provided by the hotel):
In the heart of Liverpool Albert Dock, this 19th Century, Grade 1 listed Premier Inn makes an ideal base to explore the local surroundings. Local attractions include ACC Liverpool Echo Arena, Liverpool One shopping centre, Tate Art Gallery and the Beatles Story. Conveniently located for Liverpool Lime Street Station. The hotel offers business & leisure travellers a great opportunity to stay in the very heart of Liverpool’s vibrant waterfront area.Our Liverpool Albert Dock Premier Inn has been sensitively converted to ensure none of the charm and character of the original structure was lost. The hotel offers everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Liverpool Albert Dock Hotel Liverpool

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