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“Brilliant hotel!” 5 of 5 bubbles
Review of Premier Inn Liverpool Albert Dock Hotel

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Premier Inn Liverpool Albert Dock Hotel
Ranked #13 of 99 Hotels in Liverpool
Certificate of Excellence
Chesterfield, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Brilliant hotel!”
5 of 5 bubbles Reviewed 27 August 2014 via mobile

I actually couldn't wait to write my review so I'm currently laid in the bed of the premier inn, room 162. I would recommend to everyone to stay here. We have stayed in the malmaison which is about a 5-10 min walk from the premier inn and have rated this hotel better than that one (which I didn't think I would do) we paid £130 in the malmaison for one night and £184 in this hotel for 2 nights including breakfast, the premier inn is in a much better location and the views onto Albert Dock from our bedroom are second to none! I cannot praise this hotel enough. We are currently traveling with our 16 week old baby and the staff have made is feel more than welcome. They have made a fuss of him which made us feel at ease about bringing him away from home. Well done premier inn your hotel is lovely, your rooms are full of character, we will be back!!

Stayed August 2014
Helpful?
1 Thank hannahbabe85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 29 August 2014
Dear hannahbabe85,

Thank you for posting a five star review of the Premier Inn Liverpool Albert Dock. We really appreciate your kind words regarding the hotel and the team.

This hotel has just received the fantastic accolade of Premier Inn Hotel of the Year, and your review sums up just some of the many reasons why we did.

Thank you again for your fabulous review, and we look forward to welcoming you back in the very near future.

Kind Regards

Ian Callaghan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,951 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Shrewsbury, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 27 August 2014

Just right for exploring the Albert Dock and nearby attractions. Cosy and comfortable with friendly and helpful staff. This building has many historical features within but has been sympathetically converted to a high standard.

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CLIVET905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 29 August 2014
Dear CLIVET905,

Thank you for your review of the hotel. The location is most definitely premier, and I'm glad you were able to fully explore the area.

Thank you again for your review, and we look forward to welcoming you back in the near future.

Kind Regards

Ian Callaghan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Telford, United Kingdom
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 27 August 2014

Hotel was clean, staff was friendly as always at premier inns. As the comfortable night guarantee goes they havnt got it quite right, the main bed was ok the single bed was just like a divan bottom with no mattress. Springs was sticking in my grandsons back

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Littledi57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 29 August 2014
Dear Littledi57,

Thank you for posting a review of the Premier Inn Liverpool Albert Dock. I'm somewhat surprised to read that your son could feel the springs in the child's bed as they are new.

If you come across one of the beds in any other Premier Inn, then it might be advisable to request additional duvets for support. Bed's generally speaking are very personal to the individual, and one will alway's find it different to the next person.

Your feedback is greatly appreciated, and hopefully, we will see you again very soon.

Kind Regards

Ian Callaghan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swanage, United Kingdom
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 26 August 2014

This is a fantastic in a grade 1 listed tobacco warehouse, great original features inside, good size rooms and great location for a number of places. Very disappointed in the restaurant, we had the meal deal the first night and wanted the sharing platter and offered to pay the difference but this wasnt allowed even though the restaurant was only open to residents, there was no bitter and offered guiness instead, we stayed a number of nights and the hash browns at breakfast were either over cooked or soggy every morning and only one coffee machine so normally there were queues. There was two of us in a double room and only one bath towel on one occasion, we asked for extra pillows but told that there were none available in the hotel though we had been online and there were three rooms available, the pillows were eventually brought up, the glasses in the room were not washed or changed over three nights, overall though we will return to the hotel but will not eat in the restaurant as there are cheaper places in walking distance and of better quality, it would be nice for an extra chair in the room and free wifi in the rooms.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kaz7203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 29 August 2014
Dear kaz7203,

Thank you for posting a review of the hotel. I'm sorry that we didn't quite meet your expectations.

The restaurant is open to non residents, regardless of day and time, and level of trade. I will forward your comments regarding the hash browns and absence of bitter to the restaurant management team for review.

I do appreciate the feedback and look forward to welcoming you back in the very near future.

Kind Regards

Ian Callaghan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 August 2014

I currently enjoyed a 2 night stay in the Premier Inn (Albert Dock). The location was perfect for our first visit to Liverpool. Car parking is available right outside the hotel at a cost of £15 for 24hrs. I wouldn't recommend buying the food at the hotel as there are lots of good restaurants, bars and cafes within 5-10mins walk of the hotel. There are some really good online deals for this hotel if you can be flexible with your dates.

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Banditsix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 29 August 2014
Dear Banditsix,

Thank you for posting a review of the Premier Inn Liverpool Albert Dock. I'm pleased to read that you enjoyed your stay with us.

The location is perfect, and while there are numerous shops, bars and restaurants located nearby, our very own restaurant and bar is equally as good, and would urge any future guests to try our facilities first, which offer something for everyone, and with a meal deal of just £22.99 including dinner and breakfast, it's just something not to be missed.

There are some amazing deals to grab online, and like you say, if you can be flexible then even better.

Thank you again for your review, and we look forward to welcoming you back in the near future.

Kind Regards

Ian Callaghan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire, UK
Level Contributor
256 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
5 of 5 bubbles Reviewed 25 August 2014

We stayed here for 2 nights on our way back home and had a really enjoyable stay. The old converted dock building has been converted tastefully with nice rooms. Our room had a huge window, air conditioning and a bathroom with an excellent shower, although the poor bathroom door was beginning to show bad signs of condensation damage as the extractors in the bathrooms don't really work effectively.

Within the premier inn was a reasonably priced restaurant which also served breakfast.

We didn't have dinner there, but the breakfast was very good with decent hot food, even though it was a buffet.

Note that parking is not on your door, but a short stroll away in the nearby ACC car park. The hotel will stamp your parking card and you pay the reduced fee of £9/day instead of £12

Nearby are lots of restaurants and bars and 2 kinds of hop-on hop-off busses. The Yellow bus charges something like £7.50pp and the ticket is valid for 2 days, so good value. If you love shopping, then you are just a 10 min walk away from a large range of shops and department stores such as John Lewis etc.

The excellent free Maritime museum is just 7 minutes walk away.

We had a wonderful 2 nights and enjoyed the wonderful location of the Premier Inn Albert Dock. There are no safes in the rooms so bring a padlock if you worry about that kind of thing, not that we had any problems.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Luxtraveller66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 29 August 2014
Dear Luxtraveller66,

Thank you for taking the time to review the Premier Inn Liverpool Albert Dock. Happy to read that we met all of your expectations.

The location of the hotel allows our guests to fully explore Liverpool and visit all the local tourist attractions.

Thank you again for your constructive feedback, and we look forward to welcoming you back very soon.

Kind Regards

Ian Callaghan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barrow in Furness, England, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 25 August 2014

My boyfriend and I stayed here for 2 nights over a bank holiday weekend in August. It was clean, warm, welcoming and in a wonderful location. It is located in the old dock buildings, which are listed buildings. So there are some really features left over from when this building was used in the industrial era. The open brick walls, the riveted iron doors and the old iron columns. It really did all add to the timeless feel of the Albert Dock area. There are some great restaurants and bars situated in close by, with the museums and shopping districts all within a short walking distance. This is an absolute gem for value, comfort and location.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Theresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanC463, Manager at Premier Inn Liverpool Albert Dock Hotel, responded to this review, 29 August 2014
Dear Theresa M,

Thank you for taking the time to review the Premier Inn Liverpool Albert Dock. I'm pleased to read that you and your boyfriend enjoyed your visit to the hotel and the area.

Thank you again for your invaluable feedback, and we look forward to welcoming you back in the near future.

Kind Regards

Ian Callaghan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Liverpool Albert Dock Hotel

Property: Premier Inn Liverpool Albert Dock Hotel
Address: Albert Dock, Liverpool L3 4AD, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Restaurant Wheelchair access
Hotel Style:
#8 Family Hotel in Liverpool
#10 Business Hotel in Liverpool
#10 Romantic Hotel in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Liverpool Albert Dock Hotel 3*
Number of rooms: 186
Official Description (provided by the hotel):
In the heart of Liverpool Albert Dock, this 19th Century, Grade 1 listed Premier Inn makes an ideal base to explore the local surroundings. Local attractions include ACC Liverpool Echo Arena, Liverpool One shopping centre, Tate Art Gallery and the Beatles Story. Conveniently located for Liverpool Lime Street Station. The hotel offers business & leisure travellers a great opportunity to stay in the very heart of Liverpool’s vibrant waterfront area.Our Liverpool Albert Dock Premier Inn has been sensitively converted to ensure none of the charm and character of the original structure was lost. The hotel offers everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Liverpool Albert Dock Hotel Liverpool

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