What a Very Strange Place. First impressions aren't great, building looks derelict and entrance is around a very grotty side entrance. Door is locked and you can only access via your Room Key, so, when arriving to check in, you have to "Buzz" Reception. Entrance Hall looks like the Stair Access in Primark - You enter into a very plain, daunting empty room, with no reception, you have to take the lift up to the Reception, again, the Reception feels like a "waiting surgery", probably the most uninviting Reception I have Ever Come Across.
Staff are in a "World of their Own", Small Blonde Receptionist, very abrupt, with a (can't be [--]) attitude, you get the impression that you have interrupted their day by turning up. Tall Dark Foreign Receptionist, tried to be friendly, but this was lost in Translation.
I think this Aparthotel will struggle to gain "repeat customers".
Issues:- The £100.00 deposit per room, is obscene, I have stayed in hotels all over the World, and this is the first time I have been asked to pay £100.00 deposit upfront.
Parking - this is non-existent and access to hotel to drop off baggage and then park isn't easy. We ended up having to leave our car at St. John's Market over night.
You can't fault the rooms, they are lovely, and very quiet, although you would expect this as it is a brand new hotel. As previously said though, the twins are pushed together and roll all over the place - although very comfortable.
We had issues with Security whilst here, staff in our room for no reason, which left a bad taste in the mouth.
We would only stay again if we got a very good deal, and had no car with us, plenty of other hotels In Liverpool far more friendlier and with better facilities.
To Sum Up, Liverpudlians are renowned over the World for their Character and Hospitality, but unfortunately, not here. Would only stay again if I couldn't find anywhere else.
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