We were a group of students visiting Liverpool and this accommodation for the first time, they insisted on a £200 deposit from us against damages we thought that was fair so we agreed, the following morning I woke to find £100 missing from my hand bag, I did complain to the reception lady (Shannon who was most helpful).
She said that the hotel management would be in touch nothing!
The police were informed but due to lack of evidence nothing could be done.
Sadly the key entry records show that one of the security guards entered into our room on the basis that our friends room next door was left ajar, still haven't got my money back draw your own conclusions.
Good apartments nice surroundings pity about this experience.
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