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“One of the best Premier Inns I've stayed in”

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Premier Inn Liverpool City Centre (Liverpool One) Hotel
Ranked #10 of 99 Hotels in Liverpool
Certificate of Excellence
Reading, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“One of the best Premier Inns I've stayed in”
4 of 5 bubbles Reviewed 5 November 2013 via mobile

I stayed in the Liverpool One Premier Inn about ten times over a month or so for work, and generally I was impressed.

The best thing about this hotel is the service, the staff were ALL friendly, polite and cheerful which makes such a nice change!

Rooms are as you would expect from a PI, no frills but clean and the beds were incredibly comfortable.

Food in the restaurant in the evening was generally fine as long as you stick to 'pub grub' type food, breakfast plentiful but not a massive fan of the hot selection which sometimes looked a little lifeless!

All in all would definitely stay again, at the top end of the PI chain- still not quite worth the £80 a night that some of my stays were, will never understand the PI pricing structure!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NatalieH62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sha12375, General Manager at Premier Inn Liverpool City Centre (Liverpool One) Hotel, responded to this review, 19 February 2014
Dear Guest

Many Thanks for your lovely informative feedback; we look forward to welcoming you again soon

Sharon Higham
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,089 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (254)
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English first
Derby, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 November 2013

Location was perfect, excellent service and a lovely hotel. I have stayed in Liverpool many times and found the convenience of this new hotel very satisfactory. The breakfast was reasonable and the deal price of £29 for the night was excellent.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sha12375, General Manager at Premier Inn Liverpool City Centre (Liverpool One) Hotel, responded to this review, 19 February 2014
Dear Guest

Many Thanks for your lovely feedback; we look forward to welcoming you again soon

Sharon Higham
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Europe
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 November 2013

Stayed for one night in Nov 2013 and very impressed with the service, very helpful staff on front desk (Megan) and the location couldn't have been any better, right in th middle of the city centre. Good value hotel, would definitely return.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1European_Traveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sha12375, General Manager at Premier Inn Liverpool City Centre (Liverpool One) Hotel, responded to this review, 19 February 2014
Dear Guest

Many Thanks for your lovely feedback; we look forward to welcoming you again soon

Sharon Higham
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane, Washington, Usa
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 4 November 2013

Highly recommend this hotel for the location, quality and price. Much better located for sightseeing and walking than the Albert Dock area. We had a noise problem with the heating system (brand new hotel breaking in issues) that they compensated us for with a free night. Parking was convenient and reasonably priced for a downtown hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sha12375, General Manager at Premier Inn Liverpool City Centre (Liverpool One) Hotel, responded to this review, 19 February 2014
Dear Guest

Many Thanks for your lovely feedback; we look forward to welcoming you again soon

Sharon Higham
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galway
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 4 November 2013

Very impressed with this place. It is quite a new hotel and it shows, place is spotlessly clean and looks very fresh. Rooms are huge and very well equiped in comparison to other premier inn hotels I have stayed in. Location is excellent, only a few minutes walk from shops, restaurants, bars & clubs etc. Breakfast was really nice with plenty of selection and really friendly staff. The only negative I have with this place was the restaurant/bar in the evening. When ordering a meal both nights it was like pot luck because they seemed to be very poorly stocked and kept running out of everything both food and drink. It was a home match weekend when we stayed so they should have been prepared for a busy weekend in the bar and restaurant but they weren't unfortunately. I would recommend this place and will stay here again but will eat elsewhere.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank donegalboy25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sha12375, General Manager at Premier Inn Liverpool City Centre (Liverpool One) Hotel, responded to this review, 19 February 2014
Dear Guest

Many Thanks for your lovely feedback; we look forward to welcoming you again soon

Sharon Higham
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
4 of 5 bubbles Reviewed 1 November 2013

Overall,very impressed with this hotel. Spotless. Couldn't fault the room at all. Staff were so friendly, which we find all premier inn reception staff to be. Very quiet room. My one gripe....... It's a pity wi-if wasn't free to residents. You only get 30 mins a day and after that you pay per hour.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donegal21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sha12375, General Manager at Premier Inn Liverpool City Centre (Liverpool One) Hotel, responded to this review, 4 November 2013
Many thanks for your feedback

For future reference you can purchase a 24hour wifi voucher which is cheaper than paying per hour, you are correct in sayin the first 30minutes are free

We hope you return soon

Regards
Sharon Higham
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gwynedd
Level Contributor
61 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 31 October 2013

"Another great stay, we stayed here Sunday & Monday night, Great location, Clean Fresh rooms, have stayed here before and would highly recomend it.Hotel right next to main shopping centre and 10 minutes from almost all attractions in the centre, the place is brand new and all the staff were excellent from checking in to checking out. All in all this was a great hotel with not one fault would certainly visit again without doubt."

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank welshmanGwynedd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sha12375, General Manager at Premier Inn Liverpool City Centre (Liverpool One) Hotel, responded to this review, 4 November 2013
Many thanks for your feedback

We hope you return soon

Regards
Sharon Higham
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Liverpool City Centre (Liverpool One) Hotel

Property: Premier Inn Liverpool City Centre (Liverpool One) Hotel
Address: 48 Hanover Street, Liverpool L1 4AF, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 99 Hotels in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Liverpool City Centre (Liverpool One) Hotel 3*
Number of rooms: 185
Official Description (provided by the hotel):
Located in the heart of Liverpool City Centre, Liverpool One Premier Inn makes an ideal base for shopping at Liverpool One shopping centre and exploring the wealth of bars and restaurants within the city. Local attractions include the Albert Dock, Echo Arena, Tate Art Gallery and the Beatles story. Conveniently located for Liverpool Lime Street Station, the hotel offers Business and Leisure Travellers a great opportunity to stay in the Heart of Liverpools Vibrant City Centre. Our Liverpool One Premier Inn offers everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. Parking at nearby Q Park Multi story car park. ... more   less 
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