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“Wonderful!”
Review of Z Hotel Liverpool

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Z Hotel Liverpool
Ranked #18 of 97 Hotels in Liverpool
Certificate of Excellence
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful!”
Reviewed 21 July 2014 via mobile

My boyfriend and I spend a very relaxed couple of days at the Z Hotel whilst visiting for the golf open. The staff were absolutely fantastic! Very warm and welcoming atmosphere from start to finish. I have never come across a hotel which provides free cheese and wine for guests every night, deeeelightful! I'll definitely be back. Rooms are compact and cosy. I highly recommend staying here!

Stayed July 2014
Helpful?
Thank Kirstlog87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (291)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
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English first
Anstey, United Kingdom
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 July 2014

Z hotel staff are incredibly friendly, helpful and accommodating. I would go as far as to say they provide the best service I have ever received.

However, the wet room that 'serves' as a bathroom floods the bedroom. We had to use all our towels to mop up the mess, however careful we were. There is only one plug socket! What is this the nineteenth century!? Beds super comfortable.

I would say value was phenomenal but we went during the British Open so paid way over their normal rack rate.

The location sand staff couldn't be better though.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Z Hotel L, Senior Night Manager at Z Hotel Liverpool, responded to this review, 25 July 2014
Hello Brian

Thanks for taking time to write your review, our team will be very pleased with your comments about the service you received from them.

I am sorry to hear you had problems with the shower overflowing, we have replaced the seals around the glass doors in our showers and we make sure are shower traps are clean after each guest leaves but judging by your comments we need to do more and investigate further. I will get maintenance to look into this straight away, we only know there is a problem when we are told by our guests. If you could contact the hotel directly with your room number it would be very helpful to us. With regards to the one socket situation we do have adapters at reception for guests to use if they do require more sockets. Please let reception know if you have any requirements, we will always do what we can to help and make your stay at our hotel as pleasant as we possibly can.

I hope we will have the chance to welcome you back at Z hotels Liverpool. For great rates try staying with us Sunday to Thursday, it’s the same great city during the week. The only difference from the weekend is the shops, bars and restaurants are less crowded.

Kind Regards

John
Senior Night Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 July 2014

We were looking for a reasonable hotel for a one night stay in Liverpool. We picked the Z Hotel as it had really good reviews and we were not disappointed. The building is a clever conversion of office premises. The rooms are bright and well appointed, the whole decor of the hotel is fresh. We can't speak highly enough of the hotel staff. They were without exception, friendly and helpful. We thought the complimentary wine, cheese and biscuits in the evening was a lovely touch and the breakfast next morning was good value for money. A well deserved ten out of ten from us, we wished we were staying for longer than one night.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank annerobh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 July 2014

This hotel is brill for a short stay, we spent 2 nights in July 2014, celebrating our friends wedding anniversary. From the moment we arrived the staff did everything in their power to ensure our stay was memorable. The hotel is very compact as the reception area doubles up as the bar, rooms are small etc, but the little extras, like the complementary wine & cheese between 5 & 8pm, the loan of an umbrella (as it was raining heavy), the telephone reservations made on our behalf at restaurants, discount cards at various venues throughout the city, plus reduced car parking fees, made this a very special weekend.

Room Tip: Think all rooms are small and some without windows. Only one plug socket!
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank rhonda m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 July 2014

I booked the Z Hotel for the amazing reviews it had gotten. Myself and a friend were off for a weekend out in Liverpool. The hotel is really quite small. There was 8 floors, and we were on the 7th. Our room had a window which was perfect as I know some of the other rooms do not. The place was spotless, so clean and not one thing out of place. The TV had all the Sky channels which came in handy for a relaxing day watching a film. There was a few things that I think could be improved on. There is only ONE plug in the bedroom! For 2 girls getting ready with 2 phones to charge, straighteners to turn on and roller to heat was not really a lot! We did ask the reception for a double adapter but none was available! Also there was no phone in the room, so if you had a question for reception you needed to get the lift down to ask (the lift is quite slow - there is also only one of these too). We did have a lovely stay in this hotel, but please a few more plugs would be great!! We paid €207 for 2 nights here between us which was really good. As I said it is so clean and fresh but very very basic.

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank danielle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Granville, Ohio
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 July 2014

Great value for a stylish stay in downtown Liverpool. Easy to walk to museums, shopping, nightlife. The room was very clean and the look is modern and sleek. The finishings felt luxe for the price point.

Comfy bed and good pillows. Great towels. We stayed in a room without a window and it reminded us of an inside cabin on a cruise ship--efficient design but not a lot of space. Actually, considering how early the sun comes up in the summer, we appreciated not having a window so we could sleep a little later! Free wifi. Breakfast is a good value. Staff is friendly. We'd stay here again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank ANB315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder, Colorado
Level 6 Contributor
105 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 11 July 2014

The Z Hotel in Liverpool was perfect for myself and my two children. The staff is extremely friendly, happy and available. The rooms are affordable but small which was perfectly fine for us. The location is excellent and all of the tourist attractions are within walking distance. The happy hour is quite fantastic with wine and cheese. It is almost worth it to stay here solely for the happy hour! :)

My grandmother lives in Liverpool and I will return to this hotel again!

Room Tip: Not sure. Our room was excellent and on the 8th floor.
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Z Hotel Liverpool

Property: Z Hotel Liverpool
Address: 2 North John Street, Liverpool L2 4SA, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #18 of 97 Hotels in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Z Hotel Liverpool 3*
Number of rooms: 92
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