Family visit, 3 adults sharing a room. Stayed for 2 nights. Greeted by a very friendly receptionist. Fantastic location - 3 minutes walk to the Cavern Club area, 5 minutes to the Liver Building (The Pierhead), 10 minutes to Albert Dock, 15 minutes to Walker Art Gallery and World Museum. Recently refurbished hotel, very comfortable, clean, quiet. The bathroom was really a bathroom with a full sized bath with shower above together with toilet and wash basin. To the person who reviewed the hotel and complained about being short of a towel, here's a tip. There were three of us and we had 2 hand towels and 2 bath towels, although the sofa bed was made up and there were 3 cups provided. Ask at reception and return to room with missing towels. Mistakes happen, if they're resolved immediately, full marks for customer service. Price was exceptional. A midweek stay at £41 per night for the room, although it more than doubles at the weekend, or at least it does in the football season. No surprise there. Only complaint is the lack of car parking although you can park free for up to an hour in Exchange Street East for loading/unloading and overnight from 6.00pm. The hotel provide you with a discount ticket for the nearby NCP car park and that reduces the price from £19.50 to £8.50 for 24 hours. Tip for those arriving by car. If you arrive after 5.00pm, find a free loading/unloading bay, sometime after 6.00pm move the car to a normal parking bay and pay for 1 to 4 hours parking and the ticket starts from the following morning. Just before it runs out, move car to NCP car park. On the day you leave, if you want to stay on for a few hours, move car from NCP to a ground level car park (there are 2 between the hotel and NCP) and pay £4.00 for up to 4 hours or £6.50 for the rest of the day. This was a great 2 night/3 day break for very little cost.
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