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The Richmond, BW Premier Collection
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Reviews (2,457)
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2,414 - 2,419 of 2,457 reviews
Reviewed 22 May 2013

New hotel with great facilities just in the center of Liverpool, with walking distance to all the main atractions. We tried the spa and it's also very nice, with all facilites you can expect. The Brasserie and the cafe in front of the hotel are perfect, good quality food at reasonable price. The staff is very helpfull and motivated. Bottom line, very recommended for short stays in Liverpool.

Room Tip: rooms in the back of the hotel are quieter.
Stayed: May 2013, travelled as a couple
6  Thank Osona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2013

I regularly stay at hotels all over the UK, but this is the first time that I've ever felt compelled to write a review, whether for good or bad reasons.

The Richmond Liverpool has to be one of the best hotels i've stayed in, and I've been lucky enough to stay in some of the best ones in the world. From the initial greeting and offer of valet parking, the welcome that you get from Reception staff right through to the check out, you are always treated with courtesy and friendliness.

At the time of my stay, the hotel had not even had it's initial opening, and yes, there were a few teething problems, but everything that was wrong was rectified instantly and without any excuses. The quality and professionalism of this hotel are quite simply perfect, even at this very early stage of the hotels life, and hopefully something that they'll maintain for my future stays there!

The rooms are beautifully and tastefully decorated and appointed, with 50" Smart TV's in all rooms, Molten Brown toliettries, unbelievably comfortable beds and bedding, fresh cafetierre coffee, hand made macaroons and free water and fresh milk in the fridge on arrival. There's also the possiblity of having several rooms with an "apartment", complete with lounge and kitchen, for family stays.

The Spa and Gym are small but perfectly formed, with good quality machines and beautifully maintained steam room and saunas, as well as a full list of treatments available at very reasonable prices given the class and quality of the hotel.

The eveming meal was superb, and along with the drinks, very reasonably priced and the full english breakfast was wonderful.

All in all, I honestly cannot see how they could make my stay better next time around (apart from a free upgrade!!) and I know wouldn't even consider any other hotel when staying in Liverpool.

  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
12  Thank PaulMoon76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile
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Stayed: March 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago
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  • Stayed: February 2018, travelled as a couple
    • Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2018
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  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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