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“Nice hotel and good food!” 5 of 5 bubbles
Review of The Richmond, BW Premier Collection

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The Richmond, BW Premier Collection
Ranked #35 of 99 Hotels in Liverpool
Certificate of Excellence
Liverpool, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice hotel and good food!”
5 of 5 bubbles Reviewed 3 January 2014

We visited here for a family birthday meal, the hotel has a nice feel to it and the decor is very contemporary.

Food and service in the restaurant was very good, a nice time was had by all would highly recommend!

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (379)
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English first
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

Lovely evening spent in the restaurant in the hotel! Food was excellent and serve was great! Staff were all very friendly and attentive! Lovely atmosphere and lots of choice on the menu! We will certainly return very soon!

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank rb12014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Man, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

If you are visiting Liverpool this is a must hotel. Fabulous rooms very tasteful decoration. Friendly staff. Good breakfast. Pleasant bar area. Near to Liverpool 1 - Lime Street and the dock. Carolyn from IOM.

Stayed December 2013, travelled with family
Helpful?
2 Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wrexham, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 January 2014 via mobile

We spent a great night at the Richmond recently. Wonderful value for money on a special deal and even had an upgrade to a suite. The staff were without exception very friendly and the service great. The three course meal and wine included in the deal were also excellent. Suite was spacious and the enormous bed very comfortable. Altogether highly recommended.

Stayed January 2014, travelled as a couple
Helpful?
3 Thank Jane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 1 January 2014

We arrived after 4pm on New Years Eve and it was raining and dark, this made it difficult to find the hotel as it is not signed very well. The hotel itself is lovely, it is extremely clean and the decor is beautiful. With such attention to detail I was disappointed that there was no mirror in the bedroom, (someone else has commented on this and the hotel should attend to this) and whilst I would stay at the hotel again I would only do so if I had styled my hair before arrival making a stay of more than one night unlikely. The other problem was that whilst there was a shower in the bath there was no curtain/screen or hook to hang it on. The staff are very nice and helpful. The hotel is very central and its easy to get around Liverpool on foot from it. We thought we got very good value for money and would recommend a stay here provided you are aware of the above points.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jacquipotato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cumbria, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 31 December 2013

From the moment we arrived we received a warm welcome from all the staff we came in to contact with. The staff at reception and the dining room and Concierge were courteous, efficient and helpful. The room and bathroom were spotless. Breakfast was great - fresh, hot and plentiful with a with a wide choice to choose from. All together, it made our stay at the Richmond enjoyable.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mascot09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 30 December 2013

Decided to do some shopping & sightseeing in Liverpool between Christmas and new year. After researching central hotels choose The Richmond after reading some excellent reviews. Booked a double room with booking.com with the option of an extra bed for our son. Arrived early but couldn't check in until 3pm, however we could leave our luggage with the concierge who quickly took our car to the security parking.
After returning from Albert Dock, approx a 10 min walk away, we were quickly checked in and given our key. However, upon entering the room we realised there was no extra bed. I went back down to reception and was told the double rooms were too small to have an extra bed and this option was a mistake on the booking.com website. Thankfully this was not a problem, the receptionist gave me the key to a junior suite at no extra cost!
Wow, this room was lovely. A fully equipped kitchen, complete with fridge freezer and dishwasher. A queen sized bed, with 50' TV, sitting area with another 50' TV and 2 sofas, one of which was made up into a bed for our son. The bathroom was beautiful with Molton Brown toiletries. The bed was so comfy and we all slept really well.
The whole hotel is gorgeous, spotlessly clean and staff very helpful and pleasant. Conveniently located for Liverpool One, the museums and Albert Dock.
My only 2 niggles about the room is lack of a dressing table mirror in the bedroom and could have done with a clock on the bedside table but really not a problem.
If considering a trip to Liverpool, do not hesitate to book The Richmond, a real gem!

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Richmond, BW Premier Collection

Property: The Richmond, BW Premier Collection
Address: 24 Hatton Garden, Liverpool L3 2AN, England (Formerly The Richmond)
Phone Number:
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #35 of 99 Hotels in Liverpool
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Richmond, BW Premier Collection 4*
Number of rooms: 152
Official Description (provided by the hotel):
The Richmond in City Centre, Liverpool is the perfect location, split between the business, education, leisure and retail sectors of the city. A luxury accommodation concept, The Richmond offers 4 Star Hotel Bedrooms, with interlinking capability into full serviced apartment, all with the usual benefits of a four star hotel. It's design, makes it most ideal for every style of visit or various length of stay. The property is a Grade II Listed iconic building. Offering free Wi-Fi throughout, Air-conditioning, Mini Fridges in all Rooms with complimentary fresh Milk & Water, Upscale Toiletries, Smart TV's, 24hr Room Service and Suites & Apartments also offer full Kitchen facilities. Furthermore, take advantage of other facilities including the "R" Bar & Brasserie boasting amazing Best of British dishes, and some onsite Car Parking. Finally for exclusive wedding & events, private dining or conferences in our three event rooms: The William & Kane Suite or Florentyna's offering up receptions of 200 guests. ... more   less 
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