This hotel is tired. The company is trying to keep the hotel looking smart but in such an old building this is quite an undertaking. We booked a great value last minute getaway on Travelzoo. The hotel is about 10 minutes walk away from the centre of things. We got a large room but with a broken hair dryer and stains on the ceiling. Outside there was a broken mirror and by the front entrance fag ends and empty cigarette boxes were in the planters. Dinner was ok but we had to send my partner's back. The waitress informed us that the risotto was supposed to be al dente.Well, it was actually uncooked and powdery not al dente! The bed was comfy and we had a good night's sleep. The next morning my partner couldn't have a shower as he was too tall to fit under the shower head ( he's only 6'1 so not that tall!) then breakfast was a farce. The way they had set it up meant that you had to say excuse me 10 times to get served and people had to queue unnecessarily. On checking out we discovered we had been charged £20 extra for a £15 bottle of wine and £7 each for desserts. We didn't complain, just paid up! On the positive, it was only £89 - the more modern hotels are charging this for room only. Most staff were pleasant but we wouldn't stay there again.
- Official Description (provided by the hotel):
- The Richmond in City Centre, Liverpool is the perfect location, split between the business, education, leisure and retail sectors of the city. A luxury accommodation concept, The Richmond offers 4 Star Hotel Bedrooms, with interlinking capability into full serviced apartment, all with the usual benefits of a four star hotel. It's design, makes it most ideal for every style of visit or various length of stay. The property is a Grade II Listed iconic building. Offering free Wi-Fi throughout, Air-conditioning, Mini Fridges in all Rooms with complimentary fresh Milk & Water, Upscale Toiletries, Smart TV's, 24hr Room Service and Suites & Apartments also offer full Kitchen facilities. Furthermore, take advantage of other facilities including the "R" Bar & Brasserie boasting amazing Best of British dishes, and some onsite Car Parking. Finally for exclusive wedding & events, private dining or conferences in our three event rooms: The William & Kane Suite or Florentyna's offering up receptions of 200 guests. ... more less
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