stayed at this hotel for two nights 5&6 aug,first morning fire alarm went off at 6.45,was told someone cooking in their room set off the alarm,following morning fire alarm went off at 6.00,spoke to duty manager and was told there was a fault and were trying to resolve it ,at 6.45 the same morning it went off again,
on checking out the couple in front of us complained about the alarm,then i found out the alarm went off the day prior to us arrivingat 4.00 in the morning,i again asked what the problem was with the alarm and was told it was people cooking in their rooms ?.i was not offerd anything in way of resolving my disturb stay only that i would be sent a email,still no email.i also asked at reception for coffee sachet to drink in my room,they could onl find one ,so i was told to try in the resturant,still none ,then told to go over central perks across the the road(which they own),for a 4 star hotel idont think i should be running around for coffee.
- Official Description (provided by the hotel):
- The Richmond in City Centre, Liverpool is the perfect location, split between the business, education, leisure and retail sectors of the city. A luxury accommodation concept, The Richmond offers 4 Star Hotel Bedrooms, with interlinking capability into full serviced apartment, all with the usual benefits of a four star hotel. It's design, makes it most ideal for every style of visit or various length of stay. The property is a Grade II Listed iconic building. Offering free Wi-Fi throughout, Air-conditioning, Mini Fridges in all Rooms with complimentary fresh Milk & Water, Upscale Toiletries, Smart TV's, 24hr Room Service and Suites & Apartments also offer full Kitchen facilities. Furthermore, take advantage of other facilities including the "R" Bar & Brasserie boasting amazing Best of British dishes, and some onsite Car Parking. Finally for exclusive wedding & events, private dining or conferences in our three event rooms: The William & Kane Suite or Florentyna's offering up receptions of 200 guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Prestigia, Priceline and Hotels.com so you can book your The Richmond, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.