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“Absolutely fantastic apartment, wonderful staff!”

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Signature Living Hotel
Ranked #1 of 97 Hotels in Liverpool
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Absolutely fantastic apartment, wonderful staff!”
Reviewed 3 June 2014

We stayed here on May 24th for 2 nights. The apartment was perfect! Very clean, modern and excellent location! The staff were so lovely and helpful. A guy called Rob from reception was particularly helpful and kindly helped us with luggage and provided free cocktails. A true gent. We stayed in the James bond suit and loved every minute of our weekend, we spent the majority of our time in the gorgeous hot tubs! We were so grateful of our courtesy calls asking if towels and loo rolls needed replenished. All in all a brilliant stay! - Faye (Cumbria)

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fsta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lawrence1601, Owner at Signature Living Hotel, responded to this review, 12 June 2014
Dear fsta,

Thank you so much for taking the time to write your amazing review.
Both the staff and myself are so happy to hear that you enjoyed your stay with us.

We do endeavor to make our guest stay with us the best possible experience that it can be.

Many thanks

Katie Kenwright
Proprietor
Signature Living
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (165)
Date | Rating
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English first
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 June 2014 via mobile

Perfectly positioned by the high street we were on the sex and the city floor.
Wonderful service at reception as normal. We were able to dump bags safely with the girls whilst we shopped before and after checking in/out.
Nothing is too much hassle.
Cocktails in the bar made to order. (I have allergies and my partner likes to be adventurous)
Everything is fantastic value and well designed. Our kitchen was clean and modern and I wished we had time to stay longer to really make the most of the appartment.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abihud12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lawrence1601, Owner at Signature Living Hotel, responded to this review, 17 June 2014
Dear Abihud,

Thank you so much for taking the time to write your lovely review.
We are so glad that you have enjoyed your stay with us.

So pleased you liked the features of our accommodation which you can only find at Signature.
All our accommodation is very centrally located and boast amazing facilities second to none.

Hope to see you again on your return to us.

Many thanks

Katie Kenwright
Proprietor
Signature Living
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
Reviewed 3 June 2014

Me and my boyfriend stayed here for his birthday. Soon as we walked in we was greated by a girl called kate. She was so nice very chatty and couldn't of been more helpful. We then went up to our room on the 1st floor it was gorgeous. Beds were so comfy the bathroom was lovely so clean. It was like home from home. We cannot wait to return I'd recommend signature living hotel to anyone.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lpoollis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lawrence1601, Owner at Signature Living Hotel, responded to this review, 17 June 2014
Dear Lpoollis,

Thank you for taking the time to write us this great review.

We appreciate your great comments regarding our accommodation, customer service and features.

All our staff are so please that you and your boyfriend had such a wonderful time and we look forward to your return to us here at Signature Living.

Hope to see you again on your return to us.

Many thanks

Katie Kenwright
Proprietor
Signature Living
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burnley, United Kingdom
Level 3 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2014

Stayed Sunday 1st June. From start to finish everything was fantastic . we went to celebrated our wedding anniversary. All of the staff chat to you and by that I mean actually have a conversation!! All are helpful and friendly and credit to the company.
We stayed in the bond theme duplex. It was spotless great comfy beds nice kitchen and a great double jacuzzi bath!!!
The breakfast was freshly cooked and one of the nicest we have had in a hotel.
Location was perfect for us right in the centre and close to everything.
We will be going back to try out more of signature living.
A big thank you to all who made our stay so memorable see you again soon.

Room Tip: Bond theme on top floor no noise problems.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank darrencolne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lawrence1601, Owner at Signature Living Hotel, responded to this review, 12 June 2014
Dear Darren,

Thank you so much for taking the time to write your amazing review.
Both the staff and myself are so happy to hear that you enjoyed your stay with us.

We do endeavor to make our guest stay with us the best possible experience that it can be.

Many thanks

Katie Kenwright
Proprietor
Signature Living
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 5 Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 June 2014

I have got home today from a two night stay at the Signature Hotel..... Been very surprised at the fabulous reviews...

A group of us arrived Friday at 1pm, the main party booker was told we could get in the room at 12pm which wasn't an issue as we were arriving much later. We got to the hotel to be told our oom wasn't ready which wasn't a huge issue as we were early and knew we had a 3pm booking for lunch hence no real time to change.... We were directed to split ourselves between toilets on the ground floor and in the basement (still not issue for us). The basement toilets had a bit of a 'pong' but we presumed it was due to the fact they were communal and in the basement... We tried to check in but was told not to worry about it all our bags would be taken to the room and we could sort it all out later.

We left for our reservation and had a great afternoon. We then moved on elsewhere for drinks but other members of our party started to arrive as they got later trains and were told that they couldn't access the room as we 'hadn't properly checked in' although all our bags were up there. That wasn't a major issue, we all came back checked in and then went out to continue our evening. We all had a great night and started to drip back to go home. I was one of the last to return with one of our group leaving where we had been as we were shouting above the music at 2.30am...

We hadn't caught managed to properly catch up for ages so wanted another drink.... Sarah the nighttime security sorted us out a glass of vino each (of course we had to pay - we weren't excepting antyhing else but wasn't sure how else to word it). Anyway then went back to our room for the first time. We were in the Casino room which means you get the lift to the top but then walk up some stairs... Once again notices a smell but we thought nothing about it by this point....

So Saturday morning I woke up after hearing people in our 10 bed room moaning about a smell. Once I got up I went into the main bathroom and well the smell was overwhelming.... It was like a mixture of vomit and bad drains.... I quickly cleaned my teeth and left for the day. After meeting up with the with the other guests I mentioned the smell admitted to smelling it but didn't want to say anything. We went back to the hotel and the smell had got worse, we had to cover our faces to now even walk. up the stairs.... Even the wardrobe in the room stunk of old vomit. We did mention it to reception but at the end of the day it seemed to be a case of - 'they are leaving in the morning'. Maybe the hotel can' cope with the amount of guests but that is no excuse!!! Would I stay here again - no, even today we met people onthe train that stayed at Posh Pads and other at the Hilton, all sung praises and were much cheaper then the Signature..... it isn't cheap, not worth the money and there are better places to stay!!! Also we were offered a free cocktail for all our party, when they went to arrange our free the cocktails, we waited 20 minutes for the waiter in the bar to take our order - we left...... The only person in the hotel we found to look after us was Sarah the nighttime security. She wasn't imposing, looked after us but still left us to have a good night. Before you book this for a weekend away I would seriously look elsewhere first. After looking at all the other reviews maybe we had a bad experience but I personally wouldn't tempt it again. Even when needing to check out there are so many suites that hold so many people, can you imainge how you all us only one lift that only holds four to five people and the rooms can hold up to 20 odd people........

The location is fabulous, when we checked out today each room was asked to complete a customer feedback form which I have to say I thought was great - as long at the management take any notice of it.....

Low points - the place has an awful smell, from the stairwell to the actual rooms.

Good points - well to us it was location and Sarah. She was friendly and helped us with a late night drink.

Oh also in the bar our shoes all stuck to the floor (this was at 9pm).

Room Tip: Do not get the casino room, total stinks, only one full length mirror for 10 people... The pillows a...
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Emma500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2014

The staff are all really nice do there best to look after the customers. The rooms are really nice and spacious, also the cost of the rooms are cheap and located in a good areas after a night out or just to party in. Proper spot on I would highly recommend this to anyone!!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garysnape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lawrence1601, Owner at Signature Living Hotel, responded to this review, 12 June 2014
Dear Gary,

Thank you so much for taking the time to write your amazing review.
Both the staff and myself are so happy to hear that you enjoyed your stay with us.

We do endeavor to make our guest stay with us the best possible experience that it can be.

Many thanks

Katie Kenwright
Proprietor
Signature Living
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Armagh, United Kingdom
1 review
Reviewed 29 May 2014

We stayed in the 'sex and the city' floor a group of 16 Hens. We were met by Rob who was welcoming and made us feel right at home straight away. The staff could not do enough, they made the experience personal and special. The sex and the city floor was amazing for a group of hens, there is plenty of space in all of the bedrooms and a beautiful kitchen to avail of during your stay. The 2 for 1 cocktails went down a treat, they gave us this discount throughout our stay. We ate in the restaurant and the food was cheap and to a good standard with fab music on to get us in the mood for our sat night clubbing.
The staff made the experience extra special. I would recommend this hotel to anyone looking young, lively, fun, chic, amazing time in Liverpool.
Thanks to Rob for all your assistance in making our hen a weekend to remember!!!
Denise (Sarahjaynes Hen) 16 Aug 2014

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lawrence1601, Owner at Signature Living Hotel, responded to this review, 17 June 2014
Dear Denise,

Thank you for taking the time to write us this fantastic review.

We appreciate your great comments regarding our accommodation and customer service.

All our staff are so please that you and the rest of your party had such a wonderful time and we look forward to your return to us here at Signature Living.

Hope to see you again on your return to us.

Many thanks

Katie Kenwright
Proprietor
Signature Living
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Signature Living Hotel

Property: Signature Living Hotel
Address: 56 Stanley Street, Liverpool L1 6AU, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 97 Hotels in Liverpool
Price Range (Based on Average Rates): £
Number of rooms: 19
Official Description (provided by the hotel):
Signature Living Hotel, is our latest development, of 4 sites in the centre of Liverpool. This Hotel has been designed and built by our Signature team to give you the best possible accommodation and service in our City.Our team are here to ensure that you make the most of what our amazing City has to offer and all in the very centre of Liverpool. ... more   less 
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