We went to jungle rumble today (2adults, 4 children) and I was first amazed at how difficult it was to find. Apparently the lift at Liverpool One is deliberately set to not stop on the floor that jungle rumble is on and you have to get off at level 5 and walk down the steps, fine if you don't have a pram I guess,very off putting if you do! We asked a security guard to help us and he asked the employee to stop the lift at level 4 for us,which evidently wasn't done as the security guard himself had to go and do it- another indication that we weren't really wanted. When we finally got to the reception, the guy told us, in no uncertain terms, that 'there is no play area for kids, its golf only, that's it, nothing else'. I had thought that maybe we could at least have a look around but he made it pretty clear that he didn't even want us to do that! So then I asked if there was a cafe, thinking that maybe we could have let the kids and ourselves check out the place, have some lunch and maybe come back another day with our husbands if the place looked good. 'It's not a cafe, there is no food. All we have is crisps' he said and then he walked away out of sight. If this is supposed to be a business, and inviting to customers, it failed miserably today! I was left feeling that we had bothered them, they were too busy to help us, they had no time at all for us and I certainly will never be back!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.