Was bought a living social voucher for this restaurant I was excited to try out. After having to delay our visit for work and family reasons I tried several times to book a table. Without asking for when we would like to book they said no tables were available for this offer. The voucher has now expired and I am well aware that although I have received no service or food from the restaurant that my friend that bought the voucher is now out of pocket.
The man on the phone was apologetic, however, he did confirm that nothing will be done to rearrange. The restaurant will keep the money and I will receive nothing but an apology.
There are many other lovely privately owned restaurants in this area that value new and potentially returning customers much higher.
Please be deterred from visiting these cowboys and try 'the other place' or 'spire'.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.