We paid for double room with en suite bathtub - breakfast included.
mattress was super old, warped and lumpy, pillows with a stuffing I can only describe as papery (?!), bed sheet had little holes in it. TV was ancient and remote didnt work. We got a shower room instead of bathtub, even though I asked them to move us to a room with one. Shower room was old and gritty. When complained to manager, he blamed the housekeeping. I could say it was cleaned as much as it was possible to clean it but the whole room was old and nasty. As the saying goes you can't polish a turd....
Breakfast was a sad joke. We were told we can have continental only which meant mini dry and cold pastries ( just out of the fridge). Fruit was green or brown...
Oh dear... just really sad.
Complete rip off.
- Official Description (provided by the hotel):
- We would like to introduce you to The Sir Thomas Hotel, Liverpool. A 39 Bedroom boutique hotel located in the heart of Liverpool City centre, just 30 minutes from John Lennon Airport, 45 minutes from Manchester Airport and in close proximity to the main railway station. The Sir Thomas Hotel offers an unrivaled and quality personal service often not available at the large corporate hotels and we are committed making all of our guests enjoy their stay with us. The Sir Thomas Hotel is located in the neo classical former bank of Liverpool building in the centre of Liverpool, just minutes away from the bustling commercial and shopping districts including The Metquarter, Cavern Walks & Liverpool One. Enquire about our Upgrades to either our in house Suite or our Luxury Waterfront Penthouse, offering an unparalleled view of the city and make it a stay to remember. The Sir Thomas is not only a hotel but also houses on the ground floor the beautiful St John Restaurant, Bar & Lounge named so after the highly acclaimed Chef Stewart St John whose vision & creativity launched the restaurant in 2004. The St.John Restaurant is everything you would expect from dining in a top hotel, full of classic style and sophistication with an added contemporary twist. Over the past 10 years our team of chef’s have built an unrivaled reputation for creativity, style and consistently high standards. The St.John offers a contemporary bar menu, ideal for lunches and early evening meals as well as a a full grill menu for the finer palate. The Lounge & Bar offer unrivaled quality in our drinks selection of continental beers, champagnes, fine wines and extensive cocktail list as well as being the first Hotel in Liverpool to offer a traditional Afternoon Tea complete with freshly baked scones and delicate finger sandwiches. ... more less
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- Also Known As:
- Sir Thomas Liverpool
- Hotel Sir Thomas
- Sir Thomas Hotel Liverpool