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“Beautiful building”

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Titanic Hotel Liverpool
Ranked #15 of 97 Hotels in Liverpool
Certificate of Excellence
GreenLeadersBronze level
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Beautiful building”
Reviewed 6 July 2014 via mobile

Stayed at this hotel with family. Greeted warmly with really freindly porters.
Reception staff were a bit slow, think they were still learning how to use everything.
Rooms are huge and really expertly renovated. Love the original touches. Bit dark in places.
Bed big and comfy. Quilt very heavy and warm pillows were too big for my liking.
Breakfast had excellent choices.unless like me your gluten intolerant, even though I had mentioned it on booking there was little choice. I paid nearly £14 for a breakfast and came out hungry.
Enjoyed sitting outside having a relaxing drink in the sunshine, when the building across the water is renovated this will be a lovely spot. Water had lots of rubbish floating in it. Not hotels fault.
This hotel has only just opened, im sure when teething troubles are iorned out it will be a great place to stay.
Would I go back ? Yes probably if they could guarantee me a good breakfast.
For information purposes,
Its about 10 minutes in a cab away from albert dock and liverpool one.

Stayed July 2014, travelled with family
Helpful?
3 Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicki W, Guest Relations Manager at Titanic Hotel Liverpool, responded to this review, 25 July 2014
Dear Caroline,

Once again thank you for your feedback and comments which we greatly appreciate as its through such comments that our team can improve. I am pleased to hear that overall you had a great stay with us and that we have now resolved the issue with your gluten free breakfast and you are happy with the outcome.

Once again we look forward to seeing you at the Titanic Hotel Liverpool.

Regards

Vicki Walberg
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liverpool;
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2014

I have just returned from a stay at the hotel and first of all don't know what planet or glasses jjjgorge was looking out from???
The staff from entering the car park to being served at breakfast and asking for a news paper were exemplary. In the restaurant, the open plan cooking area was great theatre with the chef coming out to speak to the customers was a great touch. (Canteen sorry did not feel that way to me) the breakfast layout with a beehive and honeycomb next to it was a quality touch and the old shipping crates with fruit in magic.
The head of staff john and his team bent over backwards to accommodate. I even noticed him arranging for a non resident with 2 children who turned up late for breakfast to be looked after as if they were royalty. goes to show some people go looking for fault. Hay Ho !

Back to the room, we stayed in the 4 floor suite with kitchen and huge living room the place was magnificent. I decided to pace it out, the bedroom 11 metres long the living room and kitchen 14 metres. we needed a bus to go the loo. the décor fantastic and in keeping with the theme the finishing touches (pictures lighting) were well thought out and created a great feel.
The view out of the window looking across, did take in the ongoing refurbishment of the tobacco warehouse which I was told will be turned into a apartment complex not unpleasing when you think things don't happen overnight.
When looking at it only made me think of what it was like in its hay day full of men in flat caps working away. what would they think of the hotel and facilities now?
looking towards the bridge with the sun coming across, what a view. Even seen one of the Mersey ferries passing.
Before departing I took coffee on the dockside was so relaxing. I noticed 3 large fish swimming and pointed them to another guest one who asked what type where they.
A member of the staff disappeared and returned with the chef who identified them. If that is not personal interaction and going the extra mile what is??

On closing, after hearing about all the development of the areas around the hotel.This hotel will be booked week in week out and a place that will put Liverpool already a destination venue on the top of the list of places you MUST visit.

KEEP UP THE GOOD WORK CANT WAIT TO RETURN.

Room Tip: after seeing the rooms prior booking. Any room as all quality and huge.
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  • Stayed July 2014, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
1 Thank willls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicki W, Guest Relations Manager at Titanic Hotel Liverpool, responded to this review, 25 July 2014
Dear Guest,

Thank you for your great comments we really appreciate the time taken to feed this back to us. I am pleased to hear that you had a great stay and that you appreciate the history of our wonderful building and the regeneration works going on with our sister building the Tabaco Warehouse, the site once completed will be a great asset to the city and its people.

it is good to see that our Chefs once finished showing off their talents in the theatre kitchen show of the knowledge at the dockside!

We look forward to seeing you back here at the Titanic Hotel Liverpool

Regards

Vicki Walberg
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Liverpool, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 July 2014

I went to the Titanic Hotel with my husband for a drink to see what it was like before we stay for a night with friends this weekend. The hotel has an industrial urban modern style with an easy going laid back feel about it. We had a look at the restaurant which felt very sparse and almost canteen like. There is so much space that it is probably impossible to fill properly. Outside across the road from the car park is an industrial building that has a very loud and noisy extractor unit that I think would make it difficult not to hear from the rooms? There was only one active member of staff at the Rum bar. The other two members of staff behind the bar seemed completely indifferent to the customers waiting to be served. They came and went and dilly dallied as if they didn't know what they were supposed to do. The main barman didn't even ask what gin we wanted with our Gin and tonic and seemed more interested in gabbing to others rather than serving. The bar did not serve draught ales so we were told to go to the restaurant bar for it because he said his bar was a Rum Bar but there were no signs to tell you that. The music in the lounge bar area was loud and not relaxing. Almost like being in a sports bar. The staff at reception were clueless when asked about any offers available on rooms. Nobody seemed to have any experience in what they were doing , maybe it is because they were all so young? I am really worried about my stay there with friends. Lets hope it is only teething problems,

  • Stayed July 2014, travelled with friends
    • Value
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    • Service
Helpful?
1 Thank JJJJgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicki W, Guest Relations Manager at Titanic Hotel Liverpool, responded to this review, 25 July 2014
Dear Guest,

Thank you for your feedback and comments we really appreciate the time that you have taken as it is through such feedback that we strive to improve the services we deliver to our guests.

As the hotel is newly renovated we have not yet been connect to mains power so the extractor unit is in fact a generator that is powering the building until we get switched over. Unfortunately we are at the mercy of our energy supplier but hopefully we will be on mains power very soon.

The building itself is a world heritage site and we have paid homage to our heritage keeping the style and feel very industrial. The building itself was a Rum Warehouse hence the Rum Bar of which we have some 90 plus rums however we also offer a wonderful array of other beverages.

I am sorry that we have not met your expectations on this occasion and I do hope you had a pleasant stay with us over the weekend.

if you would like to discuss this or any other matter in more details then please don't hesitation to email the hotel for my attention.

Regards

Vicki Walberg
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United Kingdom
Level 6 Contributor
273 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 5 July 2014

From the moment we pulled up to the front door a doorman was there to assist my wife, with umbrella in hand and while I parked up, he was back to help me with our luggage. A quick and pain free check-in and Paul showed us up to our room with wonderful wide corridors and the room immediately reminded me of Las Vagas and The Bellagio. Huge room with wonderful bathroom with a big rain shower.

The menus whether it be room service, restaurant and breakfast are well thought out with wonderful choices. The food was quality product and cooked extremely well.

There is no better hotel in the Northwest with maybe the Grosvenor Chester.

Thank you team Titanic.

  • Stayed July 2014, travelled as a couple
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Helpful?
3 Thank Stuart170649
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicki W, Guest Relations Manager at Titanic Hotel Liverpool, responded to this review, 25 July 2014
Hi Stuart,

Thank you for your kind words the Chester Grovsener is a wonderful hotel and we are pleased to think you hold us up there with them, as one of the best hotels in the North West! I am pleased that you enjoyed your stay and we look forward to welcoming you back soon.

Vicki
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2014

This is more than just a hotel...it is an experience. Stayed here before the official opening. I cannot wait to stay again. What an amazing achievement to bring this old rum warehouse back into the modern day. The building has been renovated with such sensitivity. The Stanley dock in itself is spectacular.
The building facade is testimony to this grand building... it really is a world heritage site!
From the impressive reception through to lounges, bars and restaurant, it left you bewildered on what else this amazing hotel has to offer. Even the corridors to the guest bedrooms were stylish,huge and atmospheric!
Our room 308...what can I say...HUGE...beautifully designed, with every amenity,from walk in shower,bath,double basins,bathrobes etc. Seating area was well thought out..and comfortable. From desk to dressing table...everything was tastefully designed.
We tried several of the cocktails before our evening meal... rum inspired of course...following on with the rum warehouse theme...nice touch!
The evening meal....beautifully presented...all fresh produce and the service exceptional.
A lovely night... thank you!
Now onto breakfast...service was quick and efficient, but not rushed. Lovely freshly prepared ingredients...a well thought out breakfast buffet.
A beautiful building..great service and indulgence.
If you are thinking of visiting Liverpool... this is by far the best hotel to stay at.. ideal for a pampering break. We will be visiting again to try out spa treatments. Exceptional hotel.


I

  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
3 Thank steven m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicki W, Guest Relations Manager at Titanic Hotel Liverpool, responded to this review, 25 July 2014
Hi there,

A massive thank you for your great review. We are all very proud of our stunning hotel and I am please that you have recognised the hard work that has gone into bringing this world heritage site back to life and creating a hotel that really is out of the ordinary.

I am please to hear that you have had an amazing experience and we look forward to welcoming you back again soon to enjoy the delights of the TSpa.
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cheshire, england
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 July 2014

What an amazing hotel!! Lucky enough to be invited by a friend to enjoy an overnight stay at The Titanic pre opening and it was fabulous. Staff were very attentive and helpful on check in, restaurant staff were excellent with food to match. Felt like a queen eating at a banquet it was all so delicious and cooked to perfection, never going to be able to match this at any other hotel!! Rooms are luxurious and quality and will definitely return when the spa and pool open.. Cant wait to go back!!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank susieq_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicki W, Guest Relations Manager at Titanic Hotel Liverpool, responded to this review, 25 July 2014
We can't wait to have you back! Not long now until the TSpa is open so watch this space. Thank you for the review.
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Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 June 2014

We were lucky enough to be able to stay here before the official opening, and were stunned by the beauty of what was an industrial space. We were welcomed by very proficient and friendly staff and shown up to our room without fuss. The ceilings are high, the rooms (even standard) are huge, and so comfortable. Bedding was gorgeous and the rooms tastefully decorated.
Then we went to eat, and had a great experience in the restaurant. The cocktails were excellent and the bar staff just the right level of friendliness and professional. Dinner was simply delicious, and after a lovely sleep breakfast next day was again a real treat. Would highly recommend!!

Room Tip: Less than 5 minutes in a cab to town centre.
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  • Stayed June 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lindavallo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicki W, Guest Relations Manager at Titanic Hotel Liverpool, responded to this review, 25 July 2014
Thank you so much for your great review, we cant wait to see you back here soon enjoying another one of our great Rum Cocktails or two at the Rum Bar!
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Additional Information about Titanic Hotel Liverpool

Property: Titanic Hotel Liverpool
Address: Stanley Dock | Regent Road, Liverpool L3 0AN, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #15 of 97 Hotels in Liverpool
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Titanic Hotel Liverpool 4*
Number of rooms: 153
Official Description (provided by the hotel):
Titanic Hotel Liverpool is located in the historic Stanley Dock, restoring one of the city's most historic and iconic buildings. The hotel has incredible room sizes, service and style. The extensive lobby area is home to the the Rum Bar where we believe, a cocktail menu that matches your mood and hour of the day is essential. Then there is the Rum, with over 60 Rums available some exclusive to the hotel! You can also dine in the lobby from the Rum Bar menu or indulge in afternoon tea. The lobby also boasts a VIP and Business lounge. Stanley's Bar and Grill showcases the dramatic theatre kitchen, open to allow you to watch a team loving preparing your food. However this is not pretentious dining - Stanley's is a place where you and your friends, family, colleagues or simply your newspaper can all get together and feel at home. Kick off your shoes, throw off your jacket, loosen your tie and sit back. Down stairs at the Titanic Hotel amid the red brick arches and beautiful cool stone floors, more Roman bath than city spa, will lay the warm waters of the Hydro pool. The mood and atmosphere will be simply delightful. The Spa at the Titanic Hotel will offer an experience rather than a facility. Yes we have a thermal suite with sauna, steam room and water features, a relaxation area and treatment rooms for those all-important beauty regimes, but this is an experience, an intimate experience and one you will want to return to over and over again. Hotel residents can enjoy complimentary access to our Gym with state of the art fitness equipment. Meetings, conferences and Events at the Rum Warehouse are about three things - flexibility, state of the art facilities and never losing sight of the bigger picture. We have the flexibility to create exactly what you need and facilities and equipment to make this a highly efficient and effective exercise for your company. Our meeting and conference spaces boast natural light and are highly adaptable; Our professional conference, exhibition and events team will work with you throughout; dedicated AV equipment and in-house technicians as well as 100mb high speed internet access will ensure a smooth and productive event. The Rum Warehouse is one of the most prominent Conference and Exhibition spaces in the city. The ground floor can accommodate 1000 people theatre style or an exhibition of 800 sq.M. Floor to ceiling glazing and stunning views of Stanley Dock combined with a range of breakout spaces on the upper level make this the ideal way to display your business. The Rum Warehouse is also the perfect space for that special event whether it be a Wedding, anniversary or birthday party or fundraising ball this is the perfect blank canvas for you to create your dream day. Whatever you decide to celebrate with us we will look after you through every small detail. ... more   less 
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