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Titanic Hotel Liverpool
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Reviews (3,692)
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All reviewsrum barrum warehousestanley docksuperior dockside roomrooms are hugedockside viewcity centrestunning hotelcoffee machinespa facilitiestaxi ridethe wow factorconverted warehouseafternoon tearain showerwalk in showeroriginal features
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Reviewed 24 August 2014

I have just been to 69 Hope Street for lunch, having invited friends to come up from London to see the fabulous and friendly city of Liverpool. Lunch was amazing as ever, then we took friends to 30 James St for drinks, only to be told that the Carpathia bar was closed for private function, and no other bar was mentioned as being available. So, we took our friends to the Titanic Hotel at Stanley Dock. What are fleshing difference, friendly, helpful staff , so grateful that 30 James St were so dismissive to customers. Thank you Titanic hotel, Stanley Dock. As a city centre resident we will always recommend you and thank you for a fabulous afternoon.

  • Stayed: August 2014, travelled with friends
    • Cleanliness
    • Service
1  Thank J0hnHayes1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicki W, General Manager at Titanic Hotel Liverpool, responded to this reviewResponded 16 September 2014

Hi John,

Thanks for the great review we would love to have you back at the hotel any time and look forward to offering you another warm welcome.

Kind regards

Vicki Walberg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2014

Stayed 1 night with a group of friends, we were allocated lovely rooms on same floor
It is a beautiful historic building in the dock area, we were all impressed with the beautiful big rooms with high brick ceiling and massive windows to the ceiling overlooking the docks
The bathroom was enormous and two sinks and a lovely bath and shower
Didn't have dinner as got a taxi into Liverpool after our free cocktail (delicious) but breakfast was great and the little extra touches put together were great ( milk served in little churns) and laid out lovely
Could of stayed more nights and chilled out in the nice lounge area and bar area too
Lots of nice little pictures around with the Titanic theme and yes it's dark corridors but it fits in with the theme
Great service - the only thing was the spa is not open yet but we had a walk further down the building to look at the amazing staircase!!
Will definitely go back

Room Tip: Dockside superior on a high floor
  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Jackie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2014

We enjoyed our stay at the Titanic Hotel and found most staff to be friendly and professional. The hotel is set in a former rum warehouse and much thought has gone into the restoration of the building and keeping its original character which is a more unique experience than the usual chain hotels. It is situated in the Stanley Dock a short taxi-ride away from the centre of Liverpool.

Although we arrived early we were able to check in. A helpful young man carried our luggage to the room and gave a brief description of the facilities which included an Espresso Coffee machine. Our room was a Superior dockside on the 4th floor. The bedroom was very large, spotlessly clean and comfortably furnished. I liked the window seat where you could watch the colourful narrow boats sailing past. The bathroom was equally impressive with 2 sinks, a large rain shower and bath with Neal’s Yard toiletries and luxurious towels and bathrobes.

We had lunch in Stanley’s Bar & Grill but this was disappointing. Starter and dessert were very good but we ordered chicken and lamb for our main meals and both were over-cooked and dry. We did mention our dissatisfaction to the young waitress but she was unable to deal with our complaint and for this reason I have only given 4 stars.

I’m pleased to say breakfast the next morning was superb with quality fruit juices, a variety of fresh fruits, nuts seeds, Greek yoghurt and pastries all displayed beautifully in a ‘dockland’ theme of boxes, crates and sacks but best of all was the Titanic breakfast, absolutely delicious!

The Titanic hotel is an excellent addition to the hotels of Liverpool.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank LoveTravelling49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2014

Our first stay in Liverpool - we got a good deal through Travelzoo.

The rooms are fantastic - we stayed in a superior dockside room and as other people have said, it was a really spacious area. Niggles - the pictures in the bathroom were not hung up, although the screws were in the wall, so we put them up, and a section of border tiling was not complete. When this is done the bathroom will be of an extremely high standard. I notice people have complained about the drench shower - we found it to be luxurious and ladies that don't want to get their hair wet can simply use the shower caps provided.... The bed itself was very comfortable as well as being huge.

The service in the hotel is also very good. Our suitcase was taken off us and taken to our room whilst the gentleman who checked us in was very polite and humorous. We decided to eat in the hotel restaurant on the first evening. Our waiter, James, was great. Very helpful, funny and knowledgable about the food on offer. The food itself was very well cooked and not over priced. Breakfast was also good with attentive staff. The bar area is a nice place to relax and chill out but one criticism would be the price of the cocktails - £9 each. We had cocktails in other restaurants in Liverpool that were as good for half the price.

Although we were fully aware that the spa and pool were not yet open, I couldn't help but feel that maybe the hotel should have waited for these things to be ready as it really would have made it a 5 star experience.

We will definitely return when the pool etc is complete and I would have no hesitation in recommending the place to others. It will only get better when the area as a whole has been developed.

Room Tip: Rooms overlooking the dock are better but all are of a good size.
  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Moores303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2014

Positives:
- The rooms are HUGE. More than 2x the size of what we expected.
- The decor is immaculate. Beautiful vaulted brick ceilings, lovely furniture, exquisite bathroom.
- Very comfortable bed.

Neutrals:
- The corridors are dark. I felt this added to the atmosphere of the place - my wife didn't like it.
- The location is not central. 20-30 min walk to the centre, £5 taxi ride.
- The area is industrial - it's a restored victorian brick warehouse. The neighbours are MOT centres, timber yards, greasy cafes etc. We never felt unsafe walking around the area at night though. We loved this - the area is a world heritage site and is full of unique character.

Negatives:
Feels mean to write this as the overall experience was excellent, but it could have been improved by attention to a few small details:
- No biro or paper in the room - had to ask reception for this.
- Shower is a waterfall shower but no shower cap is provided so you have to wash your hair
- Staff require more training. Most of the time they looked bored, but when asked for things they didn't always know what the system was to provide it. E.g. They offered to book a taxi for us, then booked it for the wrong time so we missed our restaurant table booking. It was also not explained to us that the leisure facilities were not open yet either on booking or arrival. We were told on arrival that breakfast was not included and would be a fixed price - when we went there the menu was itemised with a cost for each item you might want. We were also billed twice for the room, which they apologised for. Overall, the slick building was not matched by slick customer service. However, the staff were extremely friendly.

Room Tip: Stanley dock view is beautiful
  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Jonathan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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