Visited in August. Had thought about cancelling as the booking was to tie in with a Neil Young concert which was itself cancelled, however I do have family in Liverpool to visit so kept the booking and was glad I did.
The hotel is in a great location. I have read reviews which bemoan the fact that it isn't adjacent to this attraction or to that attraction. Liverpool is an eminently walkable city and no where is that far. My wife is in a wheelchair and we found distances no trouble at all. Accessibility for us is important and this ticked all boxes in that respect.
The rooms had a comfortable bed, TV was fine with good range of channels and the bathroom was well equipped and disabled friendly with good size bathroom products.
The staff in all areas were superb, friendly and professional. So why 4 and not 5 stars, just reporting on this stay the kitchen on the night we were there did have trouble keeping up with orders and the time taken for 2 courses was way too long. The waiting staff were apologetic and we did get a free drink later without asking or complaining so they were aware of issues however on this occasion it was slow. Will it stop me booking again, no and I have booked a return trip and so should others
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- Also Known As:
- Malmaison Liverpool Hotel Liverpool
- Malmaison Hotel Liverpool
- Liverpool Malmaison Hotel