We had a great stay at the Malmaison Liverpool, hotel location is excellent and we had a lovely meal there on our first night. Room was well equipped and the bathroom was fascinating with its deep bath and separate rain shower. We had a water view which added to the charm, although Liverpool's architecture is well worth looking at.
However when we returned home late that evening, I realised to my dismay that I had left my jewellery in the open safe in the hotel room at 10am in the morning. I was devastated not only was the jewellery of significant value but it had a great deal of sentimental value. We rang the hotel immediately and I was enormously relieved and delighted that the jewellery had been handed in to their lost property personnel. Reception and the deputy general manager were extremely helpful and they organised the boxes to be sent registered post to me, which has happened and they arrived today. I understand that the jewellery was handed in by a maintenance engineer, Robby, who was servicing the room and I am truly grateful.
We will return to Liverpool, as it is a great city and we will definitely return to the wonderful Malmaison.More