Liverpool is the 3rd Malmaison I've stayed in and the first one that has disappointed. Dimmed lighting not dim enough to hide the accumulated dust in my room (and the corridors). Worst though was drains clogged with hair in my sink and shower on my arrival. Thought cleaners would sort but obviously not bothered. When I complained receptionist response was "but did you report it". No apology and an attitude of not bothered. At dinner the waiter took my fish back to the Kitchen as the centre was completely raw and actually cold. The guest next to me had the liver she ordered sent that back for the same reason. Checked out in the morning one day earlier to move to a clean hotel only to be told that I had to pay for the night as they have a 24 hour cancellation policy. So £100 pounds poorer I left to check into the Raddisson.
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- Also Known As:
- Malmaison Liverpool Hotel Liverpool
- Malmaison Hotel Liverpool
- Liverpool Malmaison Hotel