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“Clean and efficient.”

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Holiday Inn Express Liverpool-John Lennon Airport
Ranked #54 of 99 Hotels in Liverpool
Reviewed 4 September 2013

I stayed here whilst working in Liverpool. It is very clean, airy, light and very easy to find. You can easily spot it from the main road or basically follow signs for Speke hall or it is directly behind Dobbies garden centre!

For security there is a barrier entry and exit (code from reception) and I think it was free parking. The car park had plenty of spaces and was well lit.

The hotel lobby is large and clean with bar food available. My room was large, clean and comfortable, but no air conditioning.

A pleasant say and good for airport or Liverpool.

Stayed: September 2013, travelled on business
Thank Stumpy12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin L, Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this reviewResponded 5 September 2013

Reference: Holiday Inn Express Liverpool John Lennon Airport

Dear Stumpy 12345,

Thank you for your lovely review. Im so glad that you enjoyed your stay with us and we look forward to see you again soon.


Martin Lote
Hotel Manager

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401 - 407 of 678 reviews

Reviewed 28 August 2013

This hotel is excellent value for money.
The hotel is modern, clean and well equipped. Continental breakfast+ is included in the price.
Courteous reception staff. would definitely visit again on further trips to the city.
Only issue is parking- much of the car park given over to long stays using the airport.

Room Tip: Doesn't really make any difference. Hotel situated near the airport, but take offs are not that...
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  • Stayed: August 2013, travelled as a couple
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Thank stephanie o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin L, Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this reviewResponded 1 September 2013

Reference: Holiday Inn Express - Liverpool John Lennon Airport

Dear Stephanie o,

Thank you for your review regarding your recent stay, I am pleased to hear you had a lovely time, I look forward to welcoming you back to the Holiday Inn Express LJLA.


Martin Lote
Hotel Manager

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Reviewed 27 August 2013

Stayed here over the August bank holiday for a short break and abit of site seeing and it was great. Hotel was great staff were very pleasant and helpfull when we asked anything and the room was very clean and plenty big enough for the time we spent in it. We had no noise from the airport and the area where the hotel is isn't rough at all has we walked 20minutes up the road to damons resturant. Would definitely go back. One little gripe for the hotel put some bacon on breakfast!

Room Tip: Not got one
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  • Stayed: August 2013, travelled as a couple
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Thank burts39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin L, Manager at Holiday Inn Express Liverpool-John Lennon Airport, responded to this reviewResponded 1 September 2013

Dear burts39,

Reference: Holiday Inn Express - Liverpool John Lennon Airport

Thank you for your lovely review regarding your recent stay, I am happy to hear you enjoyed the bank holiday weekend.

I look forward to welcoming you back in the near future.

Martin Lote
Hotel Manager

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Reviewed 18 August 2013

We were threatened outside the hotel by an aggressive taxi driver. This hotel is near the airport but unfortionately it is in a part of Liverpool that is best described as "a bit dodgy". The hotel it's self was terrible. The room was too small, the bed was uncomfortable and there was a strange smell throughout the hotel. Breakfast was really terrible. We askedd for vegetarain food and the staff laughed at us. Unstead we had to have scrambled egg that must have come from a carton and hard baked beans. There was a continental option but the croissants were hard and the cheese was more or less plastic.

  • Stayed: July 2013, travelled as a couple
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Thank wanderer2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa H, Director of Operations at Holiday Inn Express Liverpool-John Lennon Airport, responded to this reviewResponded 19 August 2013

Wanderer2012,

Reference: Holiday Inn Express - Liverpool John Lennon Airport

I would like to take this opportunity to apologise for the inconvenience that you encountered at the hotel. It is our intention at all times to ensure that our guests are made to feel welcome whilst staying with us; therefore I am disappointed that you did not enjoy your stay at the hotel.

The Holiday Inn Express brands offers limited service offering.

I have passed your comments regarding the taxi onto the airport for their reference.

With Kind Regards

Teresa

Teresa Hatton
Operations Director

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Reviewed 16 August 2013

Brilliant staff at the holiday inn express can not fault. I did feel that the hotel was under staffed, this could maybe be addressed :D

Parking was an issue, found it hard to find a space here, this should be addressed as by the looks of it could cause more problems for hotel and staff to deal with!

Stayed: August 2013, travelled solo
Thank Mattie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa H, Director of Operations at Holiday Inn Express Liverpool-John Lennon Airport, responded to this reviewResponded 19 August 2013

MattieJ,

Reference: Holiday Inn Express - Liverpool John Lennon Airport

Thank You for your recent feedback regarding your stay with us. Your comments have been passed to the Team.

Look forward to welcoming you back in the near future.

With Kind Regards

Teresa

Teresa Hatton
Operations Director

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Reviewed 15 August 2013

Stayed here for one night.

£58 for a double room - a reasonable rate. In truth it's a typical 'airport' hotel with rooms that all look the same off anonymous corridors. The room was very clean and comfortable and the bathroom immaculate. There were coffee making facilities in the room but the coffee was cheap and nasty! Nice towels - but cheap loo paper! Breakfast was ok - just!

The staff were excellent. A young man, James, on the front desk, was so helpful. He provided a charger for a mobile phone, recommended a half decent restaurant close by, agreed to welcome interviewees and point them in the right direction for interview and printed some documentation. Without him this review would be one of my 'does what it says on the tin' reviews!! Thank you James.

You usually know what you are getting with these type of places. Here we got just that - but with a hugely helpful member of staff thrown in!

  • Stayed: August 2013, travelled on business
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Thank DrSL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa H, Operations Director at Holiday Inn Express Liverpool-John Lennon Airport, responded to this reviewResponded 19 August 2013

DrSL,

Reference: Holiday Inn Express - Liverpool John Lennon Airport

Thank You for your recent feedback regarding your stay with us. Your comments have been passed to James.

Look forward to welcoming you back in the near future.

With Kind Regards

Teresa

Teresa Hatton
Operations Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2013 via mobile

Not the best start can't find my reservation. That sorted room is basic even by holiday inn express standards.

But my main grip is extra charges. I hadn't seen or picked up on the fact you have to get a taxi to the airport. Which isn't too bad but did make me laugh when he said it was between 2.50 and 2.70. Does the airport move?

They also tried to wack my bill with and extra 10 charge for parking against my prepaid park and stay booking.

As always buyer beware.

  • Stayed: August 2013
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Thank gingerdad1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa H, Operations Director at Holiday Inn Express Liverpool-John Lennon Airport, responded to this reviewResponded 19 August 2013

GingerDad1,

Reference: Holiday Inn Express - Liverpool John Lennon Airport

I would like to take this opportunity to apologise for the inconvenience that you encountered at the Holiday Inn Manchester-MediaCityUK. It is our intention at all times to ensure that our guests are made to feel welcome whilst staying with us; therefore I am disappointed that you did not enjoy your stay at the hotel.

I have passed on your details to the taxi company regarding their charges as this is not something we are responsible for.

Yours Sincerely

Teresa

Teresa Hatton
Operations Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Liverpool-John Lennon Airport

Address: 1 Speke Hall Avenue, Liverpool L24 1UX, England
Region: United Kingdom > England > Merseyside > Liverpool
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#6 Best Value Hotel in Liverpool
#26 Business Hotel in Liverpool
#35 Romantic Hotel in Liverpool
Price Range: £40 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Liverpool-John Lennon Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Express by Holiday Inn Liverpool John Lennon Airport is ideally located for both Liverpool Airport and as a base for exploring the fabulous City of Liverpool, which is celebrating as European Captial of Culture 2008. Whether your stay is for business or pleasure, our modern hotel offers both comfort and value for money so you can relax, recharge and face the day with a smile. We offer complimentary secure parking at the hotel for any guests staying overnight or attending a conference in one of our 3 purpose built meeting rooms. ... more   less 
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Also Known As:
Holiday Inn Express Liverpool-John Lennon Airport Hotel Liverpool
Holiday Inn Liverpool

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