Beautiful hotel about 10 minutes taxi ride from Lime Street Station. 5 mins walk to the Docks and 10 into the town centre. Great places to shop, eat and drink. We had asked for a room with balcony, but wasn't allocated one, which was very disappointing. Also on check in, we weren't informed that breakfast was included, so went without on the first day until our hero Michelle from house keeping stepped in! We were able to change rooms on the third night and for our inconvenience we were sent up a beautiful breakfast basket and bottle of bubbly. The staff can't do enough for you, just dial 0 from your room for reception and they are happy to help with requests. The room we stayed in is quite opulent, black feature wall and carpet and the corridor has black padded walls, which can be a bit daunting on a late night return to your room. The spa bath is huge and lovely waterfall shower above. The beds and pillows are extremely comfortable and there are plenty of mirrors. The wardrobe is quite small and not tall enough to hang anything long, but it has extra towels, an iron and hair dryer. Loads of plug sockets, a kettle and complimentary tea, coffee and milk. The bathroom is an adequate size but nowhere to pop your toothbrush or toilet bag. The breakfast at weekends was served from 8 - 10.30. help yourself to tea, coffee, fresh orange and toast. Choice of cereal, pastries, meats and fruit. Free wifi available in all rooms.
All in all, for the price, it was a fantastic, friendly hotel in a great location and would definitely recommend. Special thanks to Michelle for saving the day!
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