We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awful!!!”
Review of Papa John's

Papa John's
Ranked #1,342 of 1,716 Restaurants in Liverpool
Cuisines: Pizza
Restaurant details
Liverpool, United Kingdom
1 review
“Awful!!!”
Reviewed 8 December 2012

Pizza had no sauce on it. Wedges were cold and under cooked. Waste of money!!! Never buying from them again!!!

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kate841
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

39 reviews from our community

Visitor rating
    5
    7
    3
    3
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Liverpool, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Warning: Fail to deliver pizza and refuse refund”
Reviewed 2 May 2012

We have ordered pizza from this branch of Papa Johns and many other pizza/takeaway outlets in the area without problem before.
The online order update advised that the pizza had been dispatched however after half an hour we phoned the store to be informed that the driver was on his way. Another call followed from the driver who advised he was lost. Despite advising him of local landmarks and our exact address he did not have a clue.
After over an hour of waiting since the pizza was originally dispatched we spoke to the store again to be informed that in their words "the driver was a numpty and had returned to the shop with the pizza."
We were offered a fresh pizza and that they would deliver asap, however this would have involved eating near 10pm when we had originally ordered at approximately 7.30pm.
We declined the offer and requested a refund, which the store agreed to.
After not receiving the promised refund after six days, we called into the store to met with a string of excuses. They also refused to provide the promised refund.
We paid for a pizza for which Papa Johns failed to provide and then refused to provide refund. Not the kind of service you would expect from a large chain.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor reviewer on Facebook
“THE BEST PIZZA PLACE IN...”
Reviewed 2 August 2008

THE BEST PIZZA PLACE IN LIVERPOOL. The garlic dip is addictive and the spicy pizza will blow your socks off

Helpful?
3 Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
Shellharbour, Australia
Level 4 Contributor
24 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“It's a pizza takeout. As...”
Reviewed 12 May 2008

It's a pizza takeout. As far as pizza joints go it's decent.

Helpful?
2 Thank Natnie
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“Until discovering that City slice delivered this was my fav pizza place!”
Reviewed 28 February 2008

Until discovering that City slice delivered this was my fav pizza place!

Helpful?
1 Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

Travellers who viewed Papa John's also viewed

Liverpool, Merseyside
Liverpool, Merseyside
 
Liverpool, Merseyside
 
Liverpool, Merseyside
Liverpool, Merseyside
 

Been to Papa John's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing