We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“So bad”

No photo provided
Got a photo?
Add it.
Benugo - Clerkenwell
Ranked #15,775 of 23,226 Restaurants in London
Price range: US$0 - US$27
Cuisines: Delicatessen
Neighbourhood: Clerkenwell
Restaurant details
Neighbourhood: Clerkenwell
Reviewed 29 March 2013 via mobile

Have to review again because every time I go, which is fairly often, it just seems to get worse. New manager tries hard but some staff and service generally really poor. Food average at best. Hot food rarely actually hot. Coffee ranges from average to undrinkable. And please - change the music. You can almost set your watch by some of the songs on the same old loop.
They seem to get away with it somehow but really need to watch out - some decent competition now established locally eg the far superior Workshop.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank speckledjim73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (21)
There are newer reviews for Benugo - Clerkenwell
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

14 - 18 of 21 reviews

Reviewed 28 March 2013

It is a nice place to stop for tea and snack in the a surprisingly quiet setting just off of the main road... It's why I keep going back!

Thank Frank A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2013

I work next to Benugo and I felt the need to write about their constantly rocketing prices for really average coffee/food on the small side (the portions).
The coffee is certainly not amazing, yet they price it way above its means, plus often you have to wait rather a long time, specially if you like something like decaf or soya.
Salads and sandwhiches are on the expensive side and again average in quality.
It's a convenient place and the staff are mostly nice (mostly....) but it just doesn't dazzle....

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank Silvia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2013

freshly made food to order, and nice surroundings. however the staff are hit and miss, and all to ooften they have run out of soup at 1.10pm!!!! crazy.
expensive, but expected for Clerkenwell. generally could just do better and service needs some serious improvement!

    • Value
    • Atmosphere
    • Service
    • Food
3  Thank 74DannyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2012

Good Bakewell tart baked each mornig it said. The staff seem bored and disinterested but I could not fault the superb coffee. It is hard to find real and well made espresso coffee but this place does it very well. The cake was great. Ten staff milling around but only two customers - odd.

Thank KentFrequentFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Benugo - Clerkenwell also viewed

 

Been to Benugo - Clerkenwell? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing