Having eaten here many times in the past, most recently in August 13 (when we had a great meal sat outside, which I suppose is its main selling point), we returned today & were hugely disappointed. At very best, the staff were disinterested. Worth noting that they've now changed to a 'go & order at the desk' set-up, including, annoyingly, anything you might want after your initial order eg cutlery, desserts, coffee, meaning queuing up again. We weren't expecting enormous platefuls, but what we got was laughable. A £3 side order of mash was fashionably almond-shaped but no longer than 8cm, cold, lumpy and completely tasteless. Kids meals of cod goujons & fries comprised of 2 minuscule goujons & 14 McD-style fries (my 4 year old counted them, not me!) all placed on top of a dollop of tartare sauce (whether they wanted tartare on it all or not). A falafel wrap seemed to have a falafel (singular) inside and little else. The plates all (a total of 5, shouldnt have been too tricky to coordinate) came out at different times so some had virtually finished by the time the last was served. We ended up going back in the queue to buy extra portions of side-orders to stop ourselves remaining hungry, it was extremely expensive for both the quality and quantity provided overall. Such a shame, this place used to be really nice.
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