We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good food and price. Horrible waiting list and noise that makes experience not worth it.”
Review of Padella

Padella
Ranked #639 of 24,651 Restaurants in London
Certificate of Excellence
Price range: US$7 - US$16
Neighbourhood: Southwark
Restaurant details
Neighbourhood: Southwark
Reviewed 3 weeks ago

Nothing to say about food and price. It is good.

However, the whole "no reservation" experience makes the meal not worth it. Basically management does not care of locals. They want you to queue in line, and just get called (by them) when there is an available place for you. So you need to go at 5pm, put yourself in a waiting list and wait.

Do you wanna have a work dinner? You cannot as you wont be able to book in advance.
Do you want to have a romantic evening with your partner. You cannot unless you stay there for like hours.
Wanna take your parents out? Again, no chance, unless you want the poor parents to wait in a queue for hours (impossible since my parents are over 70).

Management basically wants you to completely throw away your afternoon and be at complete disposal of the restaurant (instead of being the restaurant at disposal of the customer). Wrong attitude. Good only for tourist swilling to spend an afternoon queuing in line.

Once you get in the level of noise is horrible.

So the food is good, but I completely dislike the attitude of whoever (at management level) decided to go with a non booking system where people need to throw away complete afternoon/evenings in order to try their food.

I will not go back.

    • Value
    • Service
    • Food
2  Thank Marco D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (771)
Traveller rating
Traveller type
Time of year
Language

13 - 17 of 772 reviews

Reviewed 3 weeks ago

We visited yesterday for lunch with some friends because we had read the positive reviews. After waiting half an hour in the queue, we were led downstairs via some very rickety stairs to the basement and a small table. The menu is small but interesting, and the pasta was indeed very good, with imaginative and fresh ingredients.

However, the overall experience was not so good, and after all, this is what you go for. Worst of all was the music being played at high volume, so that we could not hear each other or indeed the server. We did ask for the music to be turned down but it was not lowered. Also, the cutlery looked like it was second hand, very cheap and flimsy, and my fork had a wooden handle that was falling apart.

Fresh pasta is easy enough to make, so the presentation needs to be good as well, which it was not. The prices were reasonable, but was it worth the half hour wait? Not really.

    • Value
    • Service
    • Food
Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Waited 30min in the queue but it’s definitely worth the wait. Friendly staff and delicious food. Got a counter seat and enjoyed watching staff preparing the food.

Thank Yarny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We queued up for about 15mins at around 2:30pm on Sat. Firstly, the servicer (lady) who showed us our table, she seems to be very tired and unhappy to arrange the table for customers. About the food we ordered which related to the photos, the meat of the summer rabbit was extremely soft and disgustingly stinky. For the green pasta, the taste is tasteless; while the tagliarini was ok. The servicer who serviced our table is good. Finally, we found the quantity of the other customer was bigger than us, don't understand why!

We came to this restaurant as we found it has high ranking at TripAdvisor, and we saw there was a long queue outside the restaurant during lunch hour, however it was nightmare for us.

    • Value
    • Service
    • Food
Thank cochan2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I was a little hesitant to eat here when choice from Borough Markets is so plenty.
However, I'm happy I did.

The pasta is exceptional, great taste, atmosphere, knowledgeable staff good prices.
I'm already thinking about when I can visit London next to return to Padella.

    • Value
    • Service
    • Food
Thank ClareB1728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Padella also viewed

London, England
London, England
 

Been to Padella? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing