We went to the Masala Zone maybe 18 months ago, and it was a first class experience. Delicious food, good service. Not cheap, but you got what you paid for. This time around (November 2018) standards have fallen. Quite significantly really. The food was average. When I think back to the delicious food I had previously this was on a different planet. And not in a good way. I had a chicken Biryani - the rice was dry, the flavour never really happened and it was lacking in chicken. My friends, who had all been with me on our previous visit, agreed that their food was nowhere near as good as before - their Thalis looked nothing like Masala Zone's adverts and were described as "underwhelming" by my friends. To be fair our starters were good - we had some pani puri and vegetarian samosas etc, but the main courses were a let down. And they weren't busy when we got there. Perhaps there's a rota change on a Monday night, but for us there is a feeling we wont hurry back. Real shame.
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