We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Failing Franchise”
Review of Pizza Express

Pizza Express
Ranked #14,872 of 23,009 Restaurants in London
Price range: US$38 - US$43
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Dining options: Takeout
Description: Bright and modern, PizzaExpress Ealing offers an exciting reinvention of Italian classics. A vibrant menu includes wholesome Romana-style pizzas with adventurous topping combinations, as well as fresh salads, an impressive range behind the bar and aromatic coffee blends. Family-friendly Pizza Express gives kids the chance to design their own pizzas.
London, United Kingdom
Level 6 Contributor
152 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Failing Franchise”
Reviewed 9 December 2013

My kids always asked for Pizza Hut, but I inisisted on Pizza Express. The franchise stuck to proper pizza ovens, and single sourced ingredients to match. I don't know that anything has changed in either respect, but the menu just seems to have dumbed down. Once upon a time they had a few classic recipes, but you could build your own pizza. Today the menu offers only standdard or faddy thin base, or wraps, with fixed toppings. Admittedly there are some hot spicy additions, which I love, and the staff at our Ealing branch did add them all to my American Hot on request, but the menu aint what it was, the wine list appears poorer, and I'm sure I used to be able to finish with a nice grappa.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DickSands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

58 reviews from our community

Visitor rating
    9
    15
    18
    7
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Any
English first
Sligo, Ireland
Level 4 Contributor
35 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Nice Place”
Reviewed 1 December 2013

First time to visit this eating place, on holiday for a few days in Ealing so we decided to eat there, we enjoyed their pizzas, we also had a nice alcoholic drink to finish off our meal, we walked down the street just checking out some of the other places to eat, and three of them had about two couples in each, where as the pizza express was really crowded, so that was why we decided to eat there, to be honest the other places did not look that appealing, overall a good place, we would go back again

Visited November 2013
Helpful?
Thank fran54_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Typical Pizza Express”
Reviewed 17 July 2013

Pretty much same same as all other pizza express restaurants. Nothing special, staff seem quite efficient but not overly attentive to customers. Food is same across all Pizaa Expres branches so if you;ve been to one you;ve been to them all really. Seems a bit cramped for wheelchair users and toilets are not on the ground floor either.

Visited November 2012
Helpful?
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
224 reviews
133 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
“Disappointed.....”
Reviewed 10 May 2013

What has happened to the Grand Pan Super Supreme?? This branch didn't sell it when we went and wont be eating there again. We were very disappointed as they appear to have gone more for pasta than pizza!!

Visited September 2012
Helpful?
Thank ChinaDragon4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
35 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Regular visitor”
Reviewed 3 May 2013

I'm glad we have places like Pizza Express to set a good standard for the independent chains. People get too snobby about eating at PE - the same 'trendy' people who dislike Starbucks and prefer to frequent independent coffee stores.

The staff are friendly and professional and I always end up with a good looking tasty pizza which is often all that I'm after! It does what it says on the tin and does it well. Will keep returning to the Ealing chain and recommend it to others. If there's no atmosphere then get more interesting friends or a better partner ;)

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Leigh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Pizza Express also viewed

London, England
London, England
 

Been to Pizza Express? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing