I booked for 2 nights after needing a last minute hotel for London. When I arrived I was shown to my room which was at ground level. The room had mould on the walls, a flimsy door to the street and smelled. It was disgusting. I warn all other potential guests to stay away from here. The hotel should be shut down. After trying to cancel for the second night I was told it was a nonreturnable room.
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