Our extended family of 4 adults and 2 children stayed for three nights over this weekend in two executive twin rooms on the first floor facing the court yard. The location of the hotel is great, we also loved the comfort of the beds and the quiet setting.
However, I am not sure I would chose this hotel again for a next stay in London. Apart from the fact that you have to pay a whopping GBP 10 for 24 hour access to WiFi, which is just simply a standard in anything above 3*** these days, the staff was very friendly for the most part, but not really service oriented on several occasions.
We had pre-paid for Continental breakfast and upgraded to a full English twice (again only possible for an upgrade-fee of GBP 5.50 per breakfast). On the second occasion the waiter would come back to the table repeatedly saying we could not upgrade to the full English for some reason despite the fact that it had been possible the day before. While he was trying to figure out why it wasn't possible to upgrade, the breakfast did not get ordered and was delivered with great delay, which was annoying as the rest of the family had finished breakfast by the time the full English arrived.
When checking out of the hotel we had asked the reception desk to please call a large taxi that would fit 6 people to take us to the airport. The reception desk staff said they could not do that but we could use their Chauffeur service which was TWICE as expensive as the regular taxi fee. So we asked the staff to give us the number of London taxi services which they did not do either. So we finally had to google the London taxi provider phone numbers on our smart phones to be able to order a cab, while there were 3 people at the reception desk idly standing around without assisting us to get a transport to the airport..
Definitely not a 4**** service
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- Also Known As:
- The Beauchamp Hotel London
- Beauchamp Hotel London