We arrived early, quite tired, and were told that we couldn't check-in until 2.30pm. This was expected, so we left our luggage and went out. We later found out that we could have checked in early, at noon, for only £10 more. We would have happily paid that, but were never given the option.
When we finally entered the room, it had a unpleasant smell and a damp/humid feel to it. There was some black mould around the windowsill and the bathroom door frame so it seems there is a bad problem with a lack of ventilation (the window cannot be opened, and the vent in the bathroom did not seem to be effective.).
On top of that, there was only one bath towel provided. And other than a tiny bar of soap, there were no toiletries provided at all, not even shampoo. I don't know if this is Travelodge policy or just a problem here.
There is no free WiFi in the rooms. This was common 10 years ago, but most hotels now realise that travellers expect WiFi just as they expect hot water. Travelodge seem to be wishing it was still the old days.
Other issues - There were only two power sockets in the entire room, both in one corner. And the plumbing system makes very strange noises all night long.
On the morning we were due to depart, housekeeping called twice. The front desk should know exactly which rooms have checked out, so this just an annoying interruption which could easily have been avoided.
On the plus side, the location is very good, and the breakfast is acceptable if included in your booking price (don't pay full price for it).
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- Also Known As:
- Travelodge London Southwark Hotel London
- London Travel Lodge
- London Travelodge