We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Manager bullied staff in front if the customers. Was a put off” 3 of 5 bubbles
Review of Paolo's Italian Ristorante

Paolo's Italian Ristorante
Ranked #2,923 of 22,204 Restaurants in London
Certificate of Excellence
Price range: US$12 - US$50
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Business meetings, Child-friendly
Dining options: Dinner, Lunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Street Parking, Takeout, Waitstaff, Wine and Beer
Description: Owned and managed by Stefano Oddi, Paolo's is a friendly, traditional Italian restaurant that has served diners for over 30 years. Ideal for a dinner for two, family meal or party, the menu features mouth-watering starters, pastas, fresh fish and a variety of meat courses complemented by wonderful Italian wines. There are also daily specials and an "al fresco" dining area. You may even experience the versatile and talented Stefano performing his extremely entertaining table magic. Paolo's is a popular venue with its loyal clientele and booking is seriously recommended. Paolo's is conveniently located for events at Wembley stadium and local hotels in Ealing, Hanger Lane and Wembley. Premier Inn, Travelodge, Crowne Plaza, Hotel 55, Double Tree by Hilton and the Fox & Goose are a few minutes walk away.
1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
“Manager bullied staff in front if the customers. Was a put off”
3 of 5 bubbles Reviewed 12 July 2013

Food was lovely. However the manager chap shouted at the staff allot. If you go there don't sit near the bar. By the end of the meal it was disconcerting the poor serving staff.

  • Visited July 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
4 Thank Jopinkgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

93 reviews from our community

Visitor rating
    57
    26
    3
    4
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
67 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Decent food at a reasonable price”
5 of 5 bubbles Reviewed 14 June 2013

Visited this Ristorante recently with some work colleagues and found a very friendly host who entertained with some jokes and magic tricks. The restaurant was clean and tidy, food well served, plentiful and delicious and the staff were very attentive. Worth a visit if you re in te area

Visited June 2013
Helpful?
Thank Dennis N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“no disabled access”
2 of 5 bubbles Reviewed 7 April 2013

I went with my 2 sons and my 90 year old wheelchair dependent mother to celebrate her birthday. I called beforehand and was told they had wheelchair access. Well they don't. There is step of a good 6 to 9 inches to negotiate and the entrance is awkward around 90 degree bend. They could easily purchase a small riser for these odd occasions. What was equally unacceptable was that none of the staff helped us leaving. This is quite at odds with other local restaurants I frequent with my mother eg zaykas in south ealing and the north china in acton where they genuinely care about customer service.
The food was okay without really being much to write home about, there being a number of good Italians in the area

  • Visited April 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
2 Thank pfos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruvo Di Puglia, Italy
Level Contributor
96 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Sound Italian food - not pretentious”
4 of 5 bubbles Reviewed 17 March 2013

Calves liver with sage is perfection; complimentary bread is yummy too. I used to go here for business and with the family at least once a month when i worked locally. it is a lovely family run restaurant. Can't fault the food - decent portions and lots of flavour whether its fish, spaghetti or meat. Brilliant with children too esp if the manageress/ owner ''Mama" in charge is in.

  • Visited September 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank Susmita C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wicklow, Ireland
Level Contributor
26 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“Regular Customer”
5 of 5 bubbles Reviewed 27 February 2013

Amazing restaurant, great food, wine, atmosphere and service and very good value for money. I have been a customer for over 13 years and look forward to every visit. Paolo's is known worldwide within our company. If we travel to our office in Park Royal, Paolo's is the place we head to for dinner. I ate there with my project team last week and saw the tripadvisor sticker on the door so made a note to post a review, sorry it took me so long !
Great location for groups, couples, family outings or the business traveller looking for a good home cooked meal. Try it, you will won't be disappointed.

  • Visited February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
2 Thank Tony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Paolo's Italian Ristorante also viewed

 

Been to Paolo's Italian Ristorante? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing