Chose the hotel by the pictures that were put on the website and the distance from the O2 arena!
Luckily we were only staying for one night! On our arrival we found that the hotel certainly was not a 4 Star hotel and could possibly be classed as a bed and breakfast (and thats pushing it). The reception area was not as depicted in the photos as it was full of office equipment and bric a brac (rubbish). The room was in desperate need of decoration and the queen size bed were two singles pushed together with broken headboards. The double duvet cover was bleached yellow, but should have been white (we think?)The wardrobe was tiny with no room to hang any clothes. It also stored the two single duvets, which were rolled up and thrown in the wardrobe. There was also a shoe tree pushed into the corner which was impossible to use. The carpet had seen better days and the whole room required a good clean. The hairdryer was placed in a position were there was no access to a mirror. The shower was tiny with the light hanging down into the cubicle itself (water and electricity does not mix apparently?).
On checking out we waited for around 15-20 minutes (which was timed) in reception without seeing anyone. Eventually we decided to cut our losses and left, without breakfast. A big con!!!
Having travelled around the world on various occassions a third world country hotel with 1 star would definately be better equipped and more clean than this so called 4 Star? Whoever rated this hotel needs to get there eyes and nose tested as it is not a 4 star and is not worth £99 a night.
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