Canteen style dining, which i wouldn't mind if the tables were actually clean.
Arrived and asked by the miserable waiter to sit at a table full of dishes and food scattered across the table, despite most of the restaurant being empty.
Asked for a high chair for a baby, was given one, however the strap was a DIY broken strap which meant no child, unless they are obese, will be secure in it. No clips for any adjusting, just a ridiculous knot. Baby changing facilities left a lot to be desired!!! I wouldn't want to use them, let alone change a baby.
Was painstaking to get our order taken. food arrived, and was actually really nice, in comparison to the service and the reception we received.
asked for my bill which i was prompty given, i left my card on the tray and had to wait 10 mins to get our "charming" waiter to take the card, while my sister took her baby to the car as our parking was running out. Told it's cash only. no signs at the entrance of the door, no signs on the menu to say it's cash only and no mention verbally either. I had no cash, was told to go to the cashpoint. Did this and came back to the restaurant and i wish i hadn't. I wish i had just left, because the waiter was just so rude upon my return. I used to go to this restaurant a lot and haven't been for a while, which is why we made the visit. Customer service says a lot about a place and i wouldn't spend my money here again. Food was good, service was terrible and that definetely left a sour taste in my mouth. Shame really. But i i don't see the point of spending my hard earnt money and being disrespected for absolutely no reason.
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