We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A Business Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Novotel London Paddington
Ranked #254 of 1,063 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“A Business Hotel”
Reviewed 7 October 2013

The Novotel Paddington offers decent accomodation at the heart of London. Just opposite Paddington station it is right in the middle of town. The rooms are spacious although they still have the old fashioned bathroom set-up, with the toilet on its own in a separate room. The breakfast menu was really good but the internet connection was a bit slow in the room. In general, a good business choice in London.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alex031277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novotelpaddington, Manager at Novotel London Paddington, responded to this review, 12 November 2013
Thanks for your review.

Looking forward to welcoming you back.

Best regards,

Douglas Goncalves
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,371 reviews from our community

Traveller rating
    938
    1,092
    253
    56
    32
See reviews for
979
558
136
428
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Germany
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 October 2013 via mobile

For weekends, the hotel offers very reasonable rates, and the rooms are nice and clean. It is located directly next to Paddington station, but due to well isolated windows you do not hear the trains. Some restaurants are very close, Hyde Park is within walking distance. Also, they have free WIFI.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kaley_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novotelpaddington, Manager at Novotel London Paddington, responded to this review, 12 November 2013
I am very glad that you enjoyed the hotel on your week end stay.
Thanks for taking the time to write your review.

Kind regards,

Douglas Goncalves
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 October 2013

Extremely expensive hotel 200 £/night, with little comfort and poor services. Internet not working (disconnect every 5 minutes), comfort at a 3 stars hotel level: no slippers, no way to control temperature in the room but opening the window. Breakfast with limited options and yesterday rolls (even when told to the waiter, nothing changed) and poor chef (the bacon was cold, not crispy and rather poor quality). If you want to access the lobby internet you have to register each time and at every 20 minutes.
Windows from room oriented towards an office building so you can wave to the people working there when you wake up in the morning (and of course while wearing your pyjamas)
An extremely warm and kind personnel, who cannot unfortunately compensate for the hotel poor services.
Overall, an overpriced hotel with limited and rather poor services.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laurentiu99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novotelpaddington, Manager at Novotel London Paddington, responded to this review, 9 November 2013
Thanks for taking the time to post your comments related to your last stay with us.

I was sorry to read that you were disappointed during your last visit.

Please accept my apologies for the inconveniences caused.

Kind Regards,

Douglas Goncalves
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Algarve
Level Contributor
100 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 30 September 2013

We stayed in this hotel for 2 nights in 2 interconnecting rooms as a family.

The outside of the building looks great and modern.

The location right next to Paddington station is great although be prepared to be told at the taxi rank that the taxis will probably not take you to this hotel which is just around the corner - therefore you have to really drag your luggage a long way to the entrance of the hotel. This was tough with a family!

The new development around the hotel (Sheldon Square) is great with Starbucks, Pret-a-Manger, supermarket and even a Chinese restaurant and a Japanese restaurant right at the square.

Breakfast was not good at the hotel and we went to Pret the next morning.

The lobby area looks great and modern with internet stations right at the entrance.

Front office staff were friendly and courteous.

However, the rooms were a disappointment - very basic compared to what you felt at the entrance... one of the bathrooms was really tiny and the sink was blocked, which was not pleasant.

The rates we paid were JUST reasonable for central London and for a brand new hotel. If they had delivered a a better breakfast for the price, plus a slightly better atmosphere in the rooms/ bathrooms, and had unblocked the drains in the bathroom, this hotel would have deserved a VERY GOOD.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crath2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
Reviewed 30 September 2013 via mobile

All perfect. Very clean, excellent breakfast. All personnel are very kind and the check in amd check out operations were very fast.

Unfortunately I stayed only one night!
Next time I must try the gym and the swimming pool too.......

Stayed September 2013, travelled on business
Helpful?
Thank lconcett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing, China
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 September 2013

Not many choices in Paddington (the Hilton is old and tired) and this is one of the only options within walking distance of the station that doesn't scream "fleapit". It's a functional travel hotel with all the soul of a business park (who designs these places?). It's in a commercial area so is weirdly uninhabited at weekends. Staff are friendly but there's not much to recommend here. For what it is, it's unjustifiably expensive. For the price, you'd be better off going further into town and getting transport to Paddington or biting the bullet and going for one of the many budget options in the roads around the station.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave5433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
2 reviews
Reviewed 27 September 2013

We stayed here for a family weekend in London. The location is ok, very accessible by rail/tube and very quiet at weekend due to it being a more business location. Room was very small for 3, but comfortable and clean. On arrival we were asked as usual for a credit card guarantee. We had dinner in restaurant on first night which we thought was good food, good service and reasonable price for London. We added this to our room account which we thought was normal. During the night we had a letter under the door saying there was items on our bill for which they had no payment for. It transpires that they only take a £50 guarantee and we had exceeded this with our meal and so they wanted us to clear it? Very odd, seemed like they prefer you to pay as you go, which was offputting for drinks in the bar etc. The next day upon checkout though I was asked again to pay for my dinner as they only had a £50 guarantee!!!. I patiently explained that I had cleared this the day before as requested. Reasonable London hotel with very odd billing practice.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunnygee650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Paddington / Maida Vale
Park Grand Paddington Court
Park Grand Paddington Court
#194 of 1,063 in London
4.5 of 5 bubbles 885 reviews
Paddington / Maida Vale
Mercure London Paddington Hotel
Paddington / Maida Vale
Hilton London Paddington
Hilton London Paddington
#403 of 1,063 in London
4.0 of 5 bubbles 3,756 reviews
Show Prices
Show Prices
Show Prices
London Bridge
Novotel London Blackfriars
Novotel London Blackfriars
#177 of 1,063 in London
4.5 of 5 bubbles 2,106 reviews
Paddington / Maida Vale
Hilton London Metropole
Hilton London Metropole
#578 of 1,063 in London
3.5 of 5 bubbles 4,478 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel London Paddington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel London Paddington

Property: Novotel London Paddington
Address: Sheldon Square 3 Kingdom Street, London W2 6BD, England
Phone Number:
Region: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Green Hotel in London
#174 Family Hotel in London
#188 Luxury Hotel in London
#215 Romantic Hotel in London
#237 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel London Paddington 4*
Number of rooms: 206
Official Description (provided by the hotel):
The 4 star Novotel London Paddington is in the Paddington Central area, easily accessible by public transport and a few minutes' walk from Paddington Station (15 minute link to Heathrow Airport and great connection to all parts of London with 4 tube lines). Enjoy a shopping spree on Oxford Street or take a leisurely stroll to Hyde Park and Kensington Palace. All 206 rooms have free Wifi access and satellite TV. Our Elements restaurant and bar also offer a relaxed dining and drinking experience. The hotel has a swimming pool, sauna and fitness room for you to unwind after a long day exploring London. You can as well use our concierge services to book your tickets for the best West End shows or for numerous attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, ACCOR, Hotels.com, Priceline, TripOnline SA, Traveltool, S.L.U., HotelsClick, getaroom.com, Evoline ltd, Cancelon, HotelQuickly and Hotel.de so you can book your Novotel London Paddington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Paddington Hotel London
Accor London Paddington

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing