Would have preferred to give GOOD rather than average for this hotel. I read the poor/terrible reviews after I booked and was worried. Yes the rooms are rather bijoux and dependant on where you are located in the hotel, we were on the main road ground floor, yes you can here the traffic but it does subside. Beds very comfortable, decent tea/coffee facilities,hair dryer, extra blanket if you need it. Asked for sheets for bed as we found the tog rating of the quilt too warm but that's our preference not a fault of the hotel and these were provided straight away. We received a call prior to leaving for our stay asking us to move to another hotel which we refused and this was not met with any resistance. The room we were given was a disabled room and any complaints we had were centred around this but do you know what the manager could not have dealt with it better. We completed the hotel questionnaire and I added a note of of few things we were not happy with. Within an hour of us leaving the manager called to apologise and we discussed my points and he totally understood that a disabled room was possibly not the best place to place able bodied guests. We also discussed the breakfast which we commented on and again he took these on board. It makes me wonder if the other people who have commented on this hotel actually bothered to make them aware of their concerns/moans so that they could address them. Again like others who have commented, this hotel has the most fantastic staff. I would stay there again.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Montcalm Hotel (London) Ltd & Precis Properties Ltd, Expedia, Odigeo, Priceline, Agoda, Traveltool, S.L.U., TripOnline SA, getaroom.com, HotelsClick, Cancelon, Evoline ltd and Hotel.de so you can book your Shaftesbury Metropolis London Hyde Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Shaftesbury Metropolis London Hyde Park Hotel London
- Shaftesbury Metropolis Hotel London