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Review Highlights
Fun mall with tons of stores and food options...

This mall is a godsend at the moment. It is super local to where I live and I can walk. If I don't... read more

Reviewed 1 week ago
iydkmigthtky
,
London, United Kingdom
Lots on offer but poor signage

Massive shopping centre with a great variety of shops and restaurants. However, poor signage... read more

Reviewed 14 March 2024
Carol G
,
Derby, United Kingdom
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Reviewed 14 April 2024

It takes an hour to park at this place, plus you get tickets for driving into the bus garage by accident and driving in and out of a full car park without paying. Go to Brent Cross instead as you can be parked within 5 minutes of arrival without ridiculous tickets. Never again will I visit.

Date of experience: April 2024
Thank traveller89320
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 April 2024

Westfield gave me a £30 ticket for waiting two minutes to pick-up a passenger in the Ariel Way lay-by regularly used for pick-up and drop-off of Westfield shoppers.

There was no queue or obstruction and plenty of space for other cars if they had come along (which they didn't). And plenty of space for the buses that turn right at that point.

The Westfield guy said "only drop offs are allowed" and "it doesn't matter if it is just for one minute: no waiting of any duration is allowed". He said he issued a ticket even when my passenger turned-up during my query as to why I couldn't stop there for even a moment. He pointed to a sign with tiny writing on it saying "the rules are clearly written there". The sign isn't legible until you get out of the car to read it (by which time you're liable for their fine).

Such a terrible experience. So unreasonable and inflexible. I'm never going back to any Westfield.

Date of experience: April 2024
Thank TimNG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2024

Massive shopping centre with a great variety of shops and restaurants. However, poor signage regarding the tube centres so we ended up walking back to our hotel in Hammersmith!

Date of experience: March 2024
1  Thank Carol G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2024

Fab, huge shopping centre.
Vast array of restaurants and cafes available.
Clean, and nicely presented.
Great public transport available.

Date of experience: March 2024
Thank samanthamichaels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 February 2024

Had a good day . Shops varied feels homely John Lewis place to eat staff were very friendly and helpful. Good place to rest.

Date of experience: February 2024
Thank Safari40967071837
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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