We needed a place near to UCL on Gower St. London and the pics looked fine so we made a booking through Acorn Estates on the web page. We were not told until after we booked that we would have to walk for 10 minutes from their office (that's where the keys are kept) to the actual building on Gower St. This wasn't good after a long flight as all we wanted to do was rest. We took our cases and walked there only to find a very tatty and unkempt place. The wallpaper was peeling off, the carpets on the staircase were old and shabby and the lock on our door looked as though it had been broken and fixed quickly. The air con had been on and dripped onto the carpet soaking one side of the room. The shower was not working properly and we almost burnt ourselves as it went form boiling to cold on its own. There was no toaster in the kitchenette area and the blinds and windows were falling to bits. The studio room we were givem had a good size bed in it but it wa a very small space and we had to step over our suitcases to get to the door. Due to a confusion of dates we ended up paying for 3 nights when we only stayed for two. We would not recommend this place to anyone.
- Also Known As:
- Janet Poole House Hotel London