The location was fabulous - very handy to everything that Covent Garden offers. However, the hot water taps in shower were stuck and it took us a day to set to a usable temperature and the owner's representative came by 2 days after we moved in but could not improve on the tap/temperature situation. Kitchen light didn't work and hairdryer broken. Sheets from previous tenants were still in clothes dryer drying when moved in.
Advertised as sleeping 4-5 people as having sofa bed and roll away for lounge room. Except this room has bright lights outside and only curtain is a sheer one and hence okay if you don't mind sleeping in bright lights.
Moroever, not for anyone who has asthma or hay fever. Linen was obtained from a cupboard or under the main bed - nothing was hygienically wrapped and it was all dusty, or so it seemed. First duvet I pulled out was dirty and covered in a torn duvet cover. Not provided with sufficient towels and no bath mat except a hand towel which we used as the bath mat. The owner voluntarily refunded some money assumably to cover the failure to provide sufficient towels. Left one day early as hay fever/asthma out of control.
No instructions were provided as to how to operate any of the appliances or where to leave rubbish etc.
It could be a wonderful rental but needs a lot more attention to detail and a professional approach to letting out.
We stayed two nights in this adorable flat literally on the edge of the SOHO, so it's located near a very popular area of London. Cassandra was super easy to work with and very accommodating! This flat is as advertised, no deceptions. Very clean, very bright, modern. There are many bars, restaurants, shops, you name it with in walking distance or a short ride on the tube. This area is full of new and old world charm. There is a bus stop literally 30 seconds from the flat. A cafe across the street and many restaurants and shops within 5 minutes walk. There is a lift/elevator located in the building, for those with mobility concerns. We even received our deposit back, so make sure you leave the apartment in the same condition as when you arrived. I would certainly recommend this flat because of its location, cleanliness, and Cassandra's hospitality. A+
We have just enjoyed two weeks in London (first two weeks of January 2018) and appreciate staying in Cassandra’s Covent Garden flat. This is the second time Cassandra has hosted us (last year we stayed for four weeks in another of her properties). We found this flat to be conveniently located on Cambridge Circus. It provided very easy access to Soho, Covent Garden, Seven Dials, Oxford Street and bus transport. It is not so close to the tube or to supermarkets for grocery options, but manageable, preferably in dry weather.
Great things about this flat included the excellent WiFi service, and using the washer/dryer to keep up with our laundry. It’s in a secure building, and it was well suited our independent style of travel. Also, we were greatly delayed coming through Heathrow airport, and Cassandra’s key-handover representative, Alex, was such a gem in kindly waiting for us until a very late hour, we were very grateful.
I encountered some issues with this property, including the lack of night-time privacy (there’s no night curtains in the living room or kitchen), and the flat being overly hot, and yes, I turned the thermostat to the lowest setting, then eventually completely off, still it was as hot as the Australian summer we’d left behind for our 5-week trip. Of course, this may not present a problem for other guests, and it with a little attention to details this is a good place to stay.
We stay with my husband and my baby and we spend a great time! The apartment it’s great, have everything you will need and more! The area it’s amazing you can walk to go everywhere and the owner it’s very gentle ! Thank you ! I’ll be back :)
The flat is only a few minutes walk to all types of attractions - places to eat, shop, theatres, the British Museum, Convent Garden, the Underground, etc. There were more than abundant supplies in the spacious, comfortable flat which made it convinent to have some meals there. We would do it all over again if that were possible!